WARREN, N.J.--(BUSINESS WIRE)--Sequential Technology International (STI), a leader in the customer care and customer experience business process outsourcing space, announced today that it has closed its transformational transaction to acquire a portion of the activation assets of Synchronoss Technologies, (NASDAQ:SNCR), and has now expanded the scope and scale of its operations to include customer care and customer experience business process outsourcing solutions through its nine on-shore, near-shore, and off-shore operations centers. The company also announced that the global headquarters of STI is in Warren, New Jersey.
“Now that STI has closed our transaction with Synchronoss, we are positioned to transform the company while solidifying our position as one of the preeminent customer care/customer experience business process outsourcing providers in the world,” said John Methfessel, Chairman of STI. “Our nine operations centers now give us global scale to offer our customers the solutions that they need in the manner that most fits their requirements. Our proven delivery model in the telecom, financial, and legal industry verticals, along with our 15 year history in the customer care and customer experience arenas, is already recognized by the industries we serve as being a leader among all service providers, and this transaction solidifies that.”
“This transaction will add significantly to our scale, while our team continues to deliver services to our customers which reflect the culture and high levels of service we’ve been known for over the past 15 years,” said Jaswinder (Manji) Matharu of STI. “Our customers have asked for us to expand the scope, scale, and breadth of our services, recognizing that the extremely high quality of service we deliver can assist them more broadly across their enterprises, and we’ve responded. Our team is excited to embark upon this new opportunity, and we’re grateful for the support of our longstanding customers while looking forward to serving our new ones.”
About Sequential Technology International (STI)
Sequential Technology International (STI) focuses on successful delivery of customer care and customer experience business process outsourcing solutions to its customers, which include some of the largest communication service providers in the world. STI provides direct sales support, help desk support, activation solutions, provisioning, fraud management, and other related services around the world employing more than 4,000 people. For more information, visit us at www.sequentialtech.com.