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DALLAS--(BUSINESS WIRE)--OverDrive Support Corporation is pleased to announce the addition of Derek Wilcox to the OverDrive family of businesses as Chief Growth Officer for the four OverDrive business units. These include Virtual Paralegal Pros®, Sales OverDrive®, OverDrive Services®, and Sales Outsourcing Pros®. Derek is a brilliant, highly disciplined professional who attended the University of Texas at Austin on a baseball scholarship. He is married and has four young daughters, ages two to...

IRVINE, Calif.--(BUSINESS WIRE)--Alorica wins a 2026 BIG Innovation Award for scaling applied AI through Alorica IQ and evoAI to drive measurable CX impact....

HOUSTON--(BUSINESS WIRE)--G&A Partners, a leading professional employer organization (PEO) and human resources outsourcing provider, announced today its acquisition of Ethan Allen HR Services, an Ethan Allen WorkForce Solutions company and prominent IRS-Certified Professional Employer Organization (CPEO) provider based in Poughkeepsie, New York. About Ethan Allen: A Legacy of HR Excellence Founded in 1992 in the Hudson Valley, Ethan Allen has been providing nearly 35 years of continuous HR...

METROPARK, N.J.--(BUSINESS WIRE)--ExtensisHR today announced the appointment of Jen Morrow as President and Chief Operating Officer (COO), effective January 5, 2026....

CHICAGO--(BUSINESS WIRE)--Monroe Capital LLC (“Monroe”) announced it acted as sole lead arranger and administrative agent on the funding of a senior credit facility to support the growth of Antelope Pet (“Antelope”) by private equity sponsor Alpine Investors. Founded in 2021 and headquartered in San Francisco, CA, Antelope is a provider of all-natural pet care products including treats, dental products, health supplements and fresh food with a focus on healthy, limited ingredients. Through thei...

STAMFORD, Conn.--(BUSINESS WIRE)--Insurance enterprises are increasingly integrating AI into their operations to increase agility, personalization and operational excellence, ISG says....

MEDIA, Pa.--(BUSINESS WIRE)--Healthcare Administrative Partners (HAP), a leading provider of outsourced billing, coding, and practice management solutions for radiology practices, today announces the addition of North Broward Radiologists in Fort Lauderdale, FL to its roster of revenue cycle management clients. North Broward Radiologists is a trusted, board-certified medical practice serving Broward County, Florida, with decades of experience providing exceptional diagnostic imaging and radiolo...

MEDIA, Pa.--(BUSINESS WIRE)--Healthcare Administrative Partners (HAP), a leading provider of outsourced billing, coding, and practice management solutions for radiology practices, today announces the addition of Summit Radiology in Fort Wayne, IN to its roster of revenue cycle management clients. Summit Radiology is the largest and most progressive full-service diagnostic and interventional radiology group in the region, providing services at over 40 outpatient and hospital locations in northea...

NEW YORK--(BUSINESS WIRE)--A Prudential egyéni életbiztosítási (ILI) üzletága a Pace-t, a biztosítási szektor ágentikus vállalatát választotta ki arra, hogy egyszerűsítse és javítsa szolgáltatásait. A Pace mesterségesintelligencia-alapú ágensei a Prudential ILI üzletágán belül egyszerűsítik a kötvényekre vonatkozó szolgáltatásokat és támogatják a minőségbiztosítási erőfeszítéseket. Az automatizált rendszerek első csoportja már élesben is működik, és több ezer órányi munkát végez el. „A Prudenti...

ニューヨーク--(BUSINESS WIRE)--（ビジネスワイヤ） -- Paceは、保険業界向けにエージェント型ワークフォースを提供しており、このたびプルデンシャルの個人生命保険（ILI）部門に選ばれ、サービス提供の簡素化と改善を支援することになりました。 PaceのAI搭載エージェントは現在、保全業務の効率化や品質保証に関わる取り組みをサポートしています。初期の自動化システムはすでに稼働しており、数千時間分に相当する業務を代行しています。 Paceのジェイミー・カフCEOは次のようにコメントしています。「プルデンシャルとの提携は、AIを戦略的アドバンテージとして活用できることの好例です。現在利用されているAIエージェントは、業界トップクラスの精度とスピードを大いに発揮しており、同社の優れたチームをサポートできることを心からうれしく思います。」 PaceとプルデンシャルのILI部門との今回の複数年契約は、パイロットとして始まりましたが、処理速度と運用効率に明確な改善がみられたことから、短期間で本格運用へ移行しました。 プルデンシャルのILI部門で顧客獲得担当バイス・プレジデントの...