GoTo Brings Native Android and iOS Device Management to LogMeIn Resolve

Resolve provides a single, secure platform for IT teams and MSPs to monitor, manage, and secure mobile devices

BOSTON--(BUSINESS WIRE)--GoTo, the leader in cloud communications and IT, today announced an enhanced, unified mobile device management (MDM) experience for its LogMeIn Resolve IT management and support platform. IT teams and managed service providers (MSPs) can now manage Android and iOS mobile devices natively alongside Windows, macOS, and Linux endpoints from a single Resolve console. This provides greater control, automation, and visibility across a business’s multi-platform fleet of devices.

The update builds on GoTo’s acquisition of Miradore to integrate its MDM capabilities directly into the Resolve console. Now, mobile management happens directly in the same platform as remote monitoring and management, remote access and support, and ticketing. IT agents and administrators can monitor all company-owned and company-managed (BYOD) personal devices from their Resolve dashboard and easily enroll Android and iOS devices with a simplified setup experience. With Resolve’s AI-powered Dynamic Insights, they can also use natural language prompts to answer questions about their fleet and build custom reports. The result is less manual work, fewer tools to juggle, and real-time control of devices without extra administrative work.

“Most IT teams have a tool problem when managing a multi-platform device fleet,” said Joseph George, General Manager of IT Solutions Group at GoTo. “Laptops are in one console, phones are in another, and every extra tool means more logins, more blind spots, and more time spent switching instead of solving. By bringing Android and iOS management natively into Resolve, we’re giving IT teams and MSPs one place to manage, secure, and support every device they’re responsible for.”

Customers using Resolve MDM said:

“Resolve’s MDM is intuitive and easy to manage – everything we were looking for. Since we primarily work with Android devices, this is a perfect fit for how we operate.”

- Didier Sánchez Marín, Infrastructure and Support Coordinator at Fundación Plan

“Having MDM, remote access, and help desk support all in one platform is huge for us. Being able to manage our Android tablets in-store and remotely access devices without disrupting our restaurant teams is an upgrade over what we had before. The all-in-one approach is exactly what we need.”

- Jim Billinghurst, IT Director at DiBella’s Old Fashioned Subs

“Setting up devices in MDM in Resolve is fast, really fast. The enrollment process is simple and streamlined. It’s clear this is going to be a great switch for our team.”

- Mark Gore, IT Support Specialist at Prestage Farms

IT teams and MSPs can sign up or begin a free trial of Resolve MDM today. To learn more, visit: logmein.com/solutions/resolve/mobile-device-management-software.

About GoTo

GoTo, the leader in cloud communications and IT, is dedicated to powering a world of work without limits. Featuring flagship products GoTo Connect, LogMeIn Resolve, and LogMeIn Rescue, the GoTo portfolio offers secure, reliable, AI-enabled solutions that are simple to adopt for small and midsize businesses, and scalable to enterprises worldwide. GoTo continuously improves human experiences for AI-enabled workforces across hundreds of thousands of customers. The company is headquartered in Boston, Massachusetts, with approximately $1 billion in annual revenue and 2,500 employees throughout North America, South America, Europe, Asia, and Australia.