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Elite Achieves 100% Cloud Customer Retention as Law Firms Accelerate Financial Operations Modernization

140 firms run on Elite’s cloud, up 44% YoY, pursuing faster cash, lower operational friction, and a secure AI foundation.

NEW YORK--(BUSINESS WIRE)--Elite, the AI financial operations platform purpose-built for the legal industry, today announced 100% retention of its customers who have migrated to the cloud, since launching its cloud-native unified platform with embedded time, billing, financials, and payments in 2023.

“A 100% retention rate is the strongest proof that firms aren’t just successfully moving to Elite’s cloud, they’re getting more value from it over time.”

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Elite now has 140 firms in its cloud, up 44% year over year.

“A 100% retention rate is the strongest proof that firms aren’t just successfully moving to Elite’s cloud, they’re getting more value from it over time,” said Martin Linusson, Chief Customer Officer at Elite. “They can modernize financial operations today while continuously gaining new capabilities and embedded AI, without another major technology overhaul. That is the advantage of true SaaS.”

“Moving to 3E cloud was a significant step for the firm, and a year on we’re pleased with the stability and resilience it’s brought,” said Isaac Hopley, IT Director, Morton Fraser MacRoberts.

Madison Rodabough, Director of Finance, Clark Hill, said: “The cloud is worth it. The agility of the system and the changes we’ve seen have been remarkable.

Why Law Firms Are Accelerating Cloud Migration

Law firms are under pressure to move cash faster, reduce write-offs, simplify fragmented operations, and create trusted data foundations for AI. Cloud migration addresses those priorities by replacing periodic, resource-intensive upgrades with a continuously updated platform and by connecting financial workflows and data across the firm. Elite's Transformation Calculator helps firms evaluate the business impact of the change.

The Results Behind the Retention Rate

Elite’s 2026 Cloud Results Report, based on platform data and research conducted with Law.com, found:

  • Days sales outstanding (DSO) fell a median 11%.
  • Month-end close is up to 85% faster.
  • Firms using Elite Validate™ with eBillingHub® post 50% fewer write-offs.

Read: "What 100% Cloud Retention Tells Law Firms Evaluating the Cloud”

About Elite

Elite is the trusted AI financial operations platform for the world’s largest and most successful law firms. Its cloud-native SaaS platform unifies financial, invoice, time and data management with embedded AI, Elite helps firms shorten billing cycles, reduce write-offs and unlock firm-wide insights. Learn more at elite.com.

Elite®, 3E®, and eBillingHub® are registered trademarks of Elite. Elite Validate™ is a trademark of Elite.

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