Compass Group Launches AirisOne, a Managed Services Hub Powered by an AI-Forward Facilities Technology and Marketplace Platform

AI-forward technology, a broad portfolio of facilities services, and a scalable marketplace give clients and operators a simpler way to manage operations, access specialized solutions, and improve performance.

CHARLOTTE, N.C.--(BUSINESS WIRE)--Compass Group today announced the launch of AirisOne, a new Managed Services Hub that delivers a broad portfolio of facilities services, technology, talent, operational expertise and procurement capabilities through one connected experience. Powered by an AI-forward technology platform, AirisOne gives facilities managers and clients a simpler way to run operations, access specialized services, and take immediate action to address operational challenges.

“AirisOne is more than a technology platform, it is a new way to connect Compass Group’s scale, operating expertise and purchasing power with the people managing facilities every day,” said Payman Khania, CEO of Compass Support Services. “By creating a complete facilities technology stack and a broad marketplace within a single hub, we can help operators and clients see more, solve problems faster, and continuously improve performance.”

AirisOne is designed to create value for Compass clients across education, business and industry, manufacturing and the rapidly expanding data center sector. Across these environments, the platform delivers a common operating experience—connecting facilities performance and standardizing workflows while turning operational data into timely, actionable insights. For data centers, where uptime, speed, scale and operational consistency are critical, AirisOne provides a flexible foundation that can support increasingly complex facilities needs as the industry grows.

At its core, AirisOne unifies the essential technologies needed to operate facilities efficiently, from work order and asset management to safety, inspections, and other critical tools. By leveraging data from across the facilities technology stack with AI-driven intelligence, AirisOne helps teams identify priorities earlier, make better-informed decisions, prevent disruptions and deliver more consistent outcomes through one connected platform.

“For clients, the power of AirisOne lies in connecting technology with real-world operations,” said Saima Khan, Senior Vice President, Compass Digital. “For operators, it provides a more connected view of their operations, helping identify what needs attention so they can make informed decisions, act sooner and deliver stronger outcomes for clients as their needs evolve.”

AirisOne also connects sites with Compass Support and Facilities Services through the same seamless marketplace experience. This includes HVAC, mobile maintenance, commercial kitchen maintenance, energy management, audiovisual operations and design, food service, a national call center, and access to a broad catalog of services, equipment, supplies and vendors. By leveraging Compass Group’s purchasing power, AirisOne can provide clients and self-operated facilities teams with greater choice, value and ease of access. The platform will continue to expand, creating new ways to source the technology, services, and expertise needed to operate facilities through one connected hub.

About Compass Group North America

Compass Group is redefining the food and facility services industry through innovation, operational excellence, and a focus on what's next. Serving premier healthcare systems, respected educational institutions, world-renowned cultural centers, popular sports and entertainment venues, and Fortune 500 companies, Compass Group delivers tailored solutions at scale. The company is consistently recognized among the world's most admired companies and leaders in sustainability and innovation. Learn more at compass-usa.com.

About AirisOne

Built on the scale and operating experience of Compass Support Services across thousands of client locations, AirisOne establishes a foundation for a more predictive, connected and responsive approach to facilities management. Its combination of an AI-forward technology stack, operational expertise, marketplace access and Compass Group purchasing power creates a differentiated capability. With additional technologies, services and use cases, AirisOne is designed to learn, adapt, and become more powerful over time—positioning Compass ahead of the market and creating a continually expanding advantage for clients. Click here to learn more.