Seamless Collaboration, Faster Claims: Cotality Supplement™

Cotality’s new white-label claims portal unites claims and contractor teams, automates tedious tasks, and accelerates approvals

IRVINE, Calif.--(BUSINESS WIRE)--Cotality™, a leader in property information, analytics, and workflow solutions, today launched Cotality Supplement™, a configurable workflow portal designed to streamline the property claims supplement process. By uniting carriers and contractors on a single automated platform, Cotality Supplement replaces a historically tedious manual workflow with a smart, connected solution that accelerates claims approvals.

Contractor-submitted insurance supplements often bog down claims with slow, manual workflows. Carriers are caught between rising supplement volumes and the intense pressure to close claims quickly. Cotality Supplement solves this conflict. As a fully customizable, white-label solution, the portal reduces administrative overhead while delivering real-time visibility into the operational drivers behind supplement costs. This brings a new level of intelligence to the entire team, ultimately helping to reduce the need for additional supplement requests.

“Supplement requests have long been the single greatest friction point in property claims, frustrating carriers and contractors alike,” said Garret Gray, President of Global Insurance Solutions at Cotality. “Neither the insurer nor the property owner can afford weeks of manual back-and-forth. Cotality Supplement solves this conflict with a single, transparent workflow. We’re helping carriers resolve claims in days rather than weeks, giving contractors a more efficient way to submit documentation, and providing claims leaders the visibility needed to stop recurring supplement cycles entirely.”

While supplement requests are an inevitable part of property restoration, the endless trail of emails, phone calls, and manual follow-ups should not be. The Cotality Supplement portal provides contractors with a single, intuitive location to upload estimates, photos, and permit documentation directly. This improved submission process eliminates administrative back-and-forth, keeping projects on schedule and building stronger partnerships between carriers and contractors.

The platform automatically routes requests to the appropriate team and generates side-by-side variance reports showing what changed between the original and supplemental estimates—including additions, removals, and pricing changes. Integration with carrier estimating platforms supports low-touch processing for eligible supplements.

Beyond processing individual requests, the platform provides deeper analytics into supplement trends and root causes, helping claims leaders identify systemic opportunities to optimize their broader operations.

To learn more about Cotality Supplement, visit the Cotality website.

About Cotality

Cotality accelerates data, insights, and workflows across the property ecosystem to enable industry professionals to surpass their ambitions and impact society. With billions of data signals across the life cycle of a property, we unearth hidden risks and transformative opportunities for agents, lenders, carriers, and innovators. Get to know us at cotality.com.

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