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K Health and Wix Partner to Create an Intelligent Front Door into Health Systems by Embedding PatientGPT into Adaptive, Personalized Web Experiences

The partnership combines K Health’s groundbreaking PatientGPT offering with Wix’s personalized visual enterprise web technology

NEW YORK--(BUSINESS WIRE)--K Health, a leader in AI-led care delivery, and Wix.com Ltd. (NASDAQ: WIX), today announced a strategic partnership to expand PatientGPT, K Health’s patient-facing Clinical AI, designed to enable health systems to provide a unique clinical experience online, and create the intelligent front door.

“It’s about time we connect the dots. Patients don’t think in channels, they think about their health holistically,” said Ran Shaul, co-founder and chief product officer at K Health.

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PatientGPT is the only technology of its kind grounded in a patient's medical record. It understands the patient’s clinical intent and can engage with them while within the trusted environment of their health system. This creates safe, high quality, Clinical AI that navigates and orchestrates patients.

In partnership with Wix, that same intelligence is expected to extend beyond the conversation to create a personalized, adaptive web experience. PatientGPT's clinical intelligence becomes a new visual, dynamic interface that builds itself around each patient in real time, showing exactly the information they need, when they need it. The experience aims to create an on-brand experience that adapts to each patient at every step.

According to K Health and its leading health system partners, the average health system has tens of thousands of patients coming in a day with questions about labs, refills, appointments, etc. This partnership is designed to unify the experience by turning traditional methods into agentic surfaces, allowing the systems to know who they are and what they need, 24/7. Between interactions, the solution is designed to think ahead for each patient, prepare their next step, and make that step available on whichever channel they use next. For patients, this is expected to provide always-on, personalized guidance. For clinicians, it means starting a visit, online or in person, with a better understanding of the patient already in place, across primary care and specialty care.

“It’s about time we connect the dots. Patients don’t think in channels, they think about their health holistically,” said Ran Shaul, co-founder and chief product officer at K Health. “Until now, every entry point into a health system has worked as a separate system with its own memory and its own logic.”

“We are excited to partner with K Health, who is leading the way in personalized healthcare,” said David Schwartz, Chief Business Officer and VP Product at Wix. “Our enterprise platform is built to power experiences at scale for large organizations. Pairing it with K Health’s clinical intelligence helps us bring that experience to health systems.”

About K Health

K Health is a leading AI-enabled clinical care company focused on managing large patient populations within health systems. K Health partners with leading health systems including Mass General Brigham, Mayo Clinic, Hartford HealthCare, Novant Health, and Atlantic Health, with additional health system partners yet to be announced. K Health's clinical AI has powered over 4 million patient visits, serving thousands of new users daily. Its offering includes PatientGPT, a clinical AI platform fully integrated with the health system, which engages with patients, grounds the clinical conversation in the medical record, and orchestrates a high-quality, efficient patient visit. K Health is headquartered in New York, NY, and has raised over $400M in venture capital since launching in November 2016. For more information, please visit khealth.com.

Information contained in this press release regarding K Health, its products, business, partners and operating metrics has been provided by K Health and has not been independently verified by Wix, and Wix makes no representation as to its accuracy or completeness.

Forward-Looking Statements

This document contains forward-looking statements, within the meaning of the safe harbor provisions of the Private Securities Litigation Reform Act of 1995 that involve risks and uncertainties. Such forward-looking statements may include projections regarding our future performance, including, but not limited to revenue, bookings and free cash flow, and may be identified by words like “anticipate,” “assume,” “believe,” “aim,” “forecast,” “indication,” “continue,” “could,” “estimate,” “expect,” “intend,” “may,” “plan,” “potential,” “predict,” “subject,” “project,” “outlook,” “future,” “will,” “seek” and similar terms or phrases. The forward-looking statements contained in this document, including the quarterly and annual guidance, are based on management’s current expectations, which are subject to uncertainty, risks and changes in circumstances that are difficult to predict and many of which are outside of our control. Important factors that could cause our actual results to differ materially from those indicated in the forward-looking statements include, among others, our expectation that we will be able to attract and retain registered users and partners to our various offerings, and generate new paid subscriptions, in particular as we continuously adjust our marketing strategy and as the macro-economic environment continues to be turbulent; our expectation that we will be able to increase the average revenue we derive per paid subscription, including through our partners; our expectation that new products and developments (such as Wix Harmony and/or our proprietary LLMs), as well as third-party products we will offer in the future within our platform, will receive customer acceptance and satisfaction, including the growth in market adoption of our online commerce solutions and our Wix Studio product, as well as our Base44 offering; our expectations regarding our ability to develop relevant and required products using artificial intelligence (“AI”), the legal and regulatory environment impacting AI and AI-related activities; cybersecurity, privacy and intellectual property, and potential competitive impacts from AI tools (including the impact on our business of users and potential users choosing to build their online presence using other AI products), and other risks associated with AI technologies; our assumption that historical user behavior can be extrapolated to predict future user behavior, in particular during turbulent macro-economic environments; our prediction of the future revenues and/or bookings generated by our user cohorts and our ability to maintain and increase such revenue growth, as well as our ability to generate and maintain elevated levels of free cash flow and profitability; our expectation to maintain and enhance our brand and reputation; our expectation that we will effectively execute our initiatives to improve our user support function through our Customer Care team, and continue attracting registered users and partners, and increase user retention, user engagement and sales; our ability to successfully expand our payment infrastructure to transact in additional local currencies and accept additional payment methods; our expectation regarding the impact of fluctuations in foreign currency exchange rates, interest rates, potential illiquidity of banking systems, and other recessionary trends on our business; our expectations relating to the repurchase of our ordinary shares and/or convertible notes pursuant to our repurchase program, or as required; our expectation that we will comply with the restrictions under our Credit Agreement; our expectation that we will effectively manage our infrastructure; our expectation that we will efficiently and successfully manage cybersecurity risks and incidents; our expectations regarding the outcome of any regulatory investigation or litigation, including class actions; our expectations regarding future changes in our cost of revenues and our operating expenses on an absolute basis and as a percentage of our revenues, including as a result of elevated costs related to AI; our expectation with respect to future sales of our ordinary shares by directors, officers or large shareholders; our expectations regarding changes in the global, national, regional or local economic, business, competitive, market, and regulatory landscape, including as a result of the war and hostilities between Israel and Hamas, Hezbollah, Iran and the Houthi movement in Yemen and/or the Ukraine-Russia war and any escalations thereof and potential for wider regional instability and conflict; our planned level of capital expenditures and our belief that our existing cash and cash from operations will be sufficient to fund our operations for at least the next 12 months and for the foreseeable future; our expectations with respect to the integration and performance of acquisitions; our ability to attract and retain qualified employees and key personnel; and our expectations about entering into new markets and attracting new customer demographics, including our ability to successfully attract new partners, large enterprise-level users and to grow our activities, including through the adoption of our Wix Studio product, with these customer types as anticipated; and other factors discussed under the heading “Risk Factors” in the Company’s annual report on Form 20-F for the year ended December 31, 2025 filed with the Securities and Exchange Commission on March 5, 2026. The preceding list is not intended to be an exhaustive list of all of our forward-looking statements. Any forward-looking statement made by us in this press release speaks only as of the date hereof. Factors or events that could cause our actual results to differ may emerge from time to time, and it is not possible for us to predict all of them. We undertake no obligation to publicly update any forward-looking statements, whether as a result of new information, future developments or otherwise.

Contacts

K Health
Jenna Tocatlian
press@khealth.com

Wix
Rona Davis
PR@wix.com

K Health

NASDAQ:WIX

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Contacts

K Health
Jenna Tocatlian
press@khealth.com

Wix
Rona Davis
PR@wix.com

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