PerceptaCore Names Former GM Financial Global CIO and SVB Divisional CIO Chitra Herle CEO and Co-Founder

Former Silicon Valley Bank Head of Digital Sanjay Gosalia and former KeyBank CIO Vipin Gupta also join, bringing more than 85 years of combined financial services leadership

DALLAS--(BUSINESS WIRE)--PerceptaCore, the agentic AI KYC platform built within Vibrant Capital's Vibrant Studio, today announced that Chitra Herle has joined the company as Chief Executive Officer and Co-Founder. Herle will lead PerceptaCore alongside Founder and Chief Technology Officer Ernie Spannhake. Sanjay Gosalia joins as Business Growth Officer and Vipin Gupta as Advisor.

The new team has led technology, digital, and innovation functions at Capital One, Silicon Valley Bank, KeyBank, GM Financial, and Goldman Sachs, the kinds of regulated institutions PerceptaCore is designed to serve.

Herle began her 25-year career as a software engineer at Capital One, where she spent 17 years leading technology transformations. As a Divisional CIO of Silicon Valley Bank, she built a 1,000-person global technology organization and delivered the digital banking, onboarding, and payments platforms that supported the bank's growth from $70 billion to more than $250 billion in deposits. Most recently, she served as Global CIO of GM Financial, leading a 2,000-person organization with a budget exceeding $500 million.

"Chitra knows firsthand what it takes to modernize technology inside regulated financial institutions," said Shadman Zafar, CEO of Vibrant Capital. "She brings the judgment and operating experience to build PerceptaCore around the people who actually run KYC. With Ernie, Sanjay, and Vipin alongside her, the company has a team that understands both the technology and the institutions it serves. At Vibrant Capital, our focus is bringing the real value of AI to Main Street, and we're excited to have this team leading that work at PerceptaCore."

"KYC is one of the most manual parts of compliance operations," said Herle. "Ernie and the team have built a platform that reasons through each case and documents every decision, so compliance teams can run KYC far more efficiently. My focus is bringing it to institutions at scale."

Gosalia brings more than 25 years of experience across financial services, fintech, and technology. As Head of Digital at SVB, he helped lead the digital modernization initiatives behind a 4X increase in deposits and a 2X increase in core fee income. He has also held roles at Google, Goldman Sachs, and Capital One, and served as interim CEO of Nucleus Finance and Atomic Capital.

Gupta is a board member and former CIO with more than 35 years of experience leading technology transformation in regulated industries. He has served as Chief Innovation and Digital Officer at Toyota Financial Services and EVP and CIO at KeyBank, and is a CIO Hall of Fame inductee.

Since launching its Agentic KYC system in April 2026, PerceptaCore has introduced agentic monitoring that continuously scans regulatory bodies across 147 jurisdictions worldwide. When a change is detected, the system automatically identifies every affected rule, proposes a date-effective update, and simulates its impact for compliance teams to review and approve. PerceptaCore now also offers on-premises and hybrid deployments alongside SaaS, with MCP, API, and iFrame integration options. To schedule a demo, visit https://perceptacore.ai/.

About PerceptaCore

PerceptaCore is an AI-native compliance technology company that automates KYC for financial institutions. Its agentic platform handles onboarding and ongoing reviews, tracks regulatory change, and keeps a full audit trail behind every decision. PerceptaCore was built within Vibrant Capital's Vibrant Studio incubator. Learn more at https://perceptacore.ai/.

About Vibrant Capital

Vibrant Capital is an operator-led investment and company-building platform focused on scaling AI in the real economy. The firm partners with and invests in companies that embed intelligence into mission-critical workflows to deliver measurable business outcomes. Learn more at https://www.vibrantcapital.ai/.