Fortune Media and Great Place To Work Name Genesys to 2026 Best Workplaces in Technology List

SAN FRANCISCO--(BUSINESS WIRE)--Great Place To Work® and Fortune magazine have selected Genesys, a global leader in agentic orchestration for customer experience (CX), for the 2026 Fortune Best Workplaces in Technology™ List. This recognition reflects the company’s commitment to making Genesys a place where people are supported and empowered to learn and grow, both in their careers and through the work they contribute every day.

The Best Workplaces in Technology award is based on analysis of survey responses from nearly 144,000 employees from Great Place To Work Certified™ companies in the tech industry.

“Our goal is to create a workplace where people feel supported to do their best work, grow in their careers and contribute in meaningful ways,” said Eva Majercsik, chief people officer at Genesys. “Being recognized by Fortune and Great Place To Work is especially meaningful because it reflects the experiences and feedback of our employees. Their perspectives help us continue building a culture where people can thrive and where we can succeed together.”

One Genesys, the company’s shared culture, shapes how Genesys supports employees throughout their careers, with an emphasis on empathy, collaboration and growth. Employees have flexibility in how they work, access to professional development and coaching opportunities across career levels, and resources that support their well-being both at work and beyond.

As AI transforms the workplace, Genesys is also investing in the skills employees need to navigate new ways of working. In fiscal year 2026 (Feb. 1, 2025-Jan. 31, 2026), 94% of employees completed foundational AI Literacy training, complemented by ongoing learning, hands-on experience and peer learning. These efforts help employees build the skills and confidence to use AI responsibly and confidently, put what they learn into practice and help drive innovation for Genesys customers.

The Best Workplaces in Technology list is highly competitive. Great Place To Work, the global authority on workplace culture, determines its lists using its proprietary Trust Index™ Survey to evaluate and certify thousands of organizations in America’s largest ongoing annual workforce study, based on over 1.3 million survey responses and data from companies representing more than 7.3 million employees.

Survey responses reflect a comprehensive picture of the workplace experience. Honorees were selected based on their ability to offer positive outcomes for employees regardless of job role, work status, or other demographic identifier.

“Congratulations to the Fortune Best Workplaces in Technology,” says Michael C. Bush, CEO of Great Place To Work. “People are at the heart of work in every industry, and technology is no exception. These companies show how delivering for your people drives financial performance and turns fear of the future into the confidence to win.”

Genesys has earned workplace recognition across the globe in 2026. Great Place To Work highlights include the Fortune 100 Best Companies to Work for™ Europe list and Best Workplaces™ lists in Canada, Mexico, Germany and Spain. The company was also recognized among the Best Workplaces™ for Information Technology in the UK and Mexico, Best Workplaces™ for Wellbeing and Best Workplaces™ for Women in the UK, and Best Workplaces™ for Women in India.

About Genesys

Genesys® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. Genesys Cloud™ is the Agentic Orchestration Platform that securely connects people, systems, data and AI across the enterprise with built-in governance and control. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit www.genesys.ai.

© 2026 Genesys. All rights reserved. Genesys, the Genesys logo and Genesys Cloud are trademarks, service marks and/or registered trademarks of Genesys. All other company names and logos may be registered trademarks or trademarks of their respective companies.

About the Fortune Best Workplaces in Technology List

Great Place To Work selected the 2026 Best Workplaces in Technology by analyzing confidential survey responses from more than 1.3 million employees in the U.S., representing the experiences of over 7.3 million employees in 2025 and 2026. Of those responses, nearly 144,000 came from employees at Great Place To Work Certified companies in the technology industry, and this ranking is based on that feedback. Companies with 10 to 999 employees competed in the small and medium category. Companies with 1,000 or more employees were considered for the large category. Read the full methodology.

To get on this list next year, start here.

About Great Place To Work

As the global authority on workplace culture, Great Place To Work, a UKG company, brings 30 years of groundbreaking research and data to help every place become a great place to work for all. Its proprietary platform and Great Place To Work Model help companies evaluate the experience of every employee, with exemplary workplaces becoming Great Place To Work Certified and receiving recognition on a coveted Best Workplaces list.

Follow Great Place To Work on LinkedIn, X, and Instagram, and sign up for the Great Place To Work LinkedIn newsletter, Culture Edge, to get the latest research on what drives business success.

About Fortune Media

Fortune is a global multi-platform media company built on a legacy of trusted, award-winning reporting and information for those who want to make business better. Independently owned, Fortune tells the stories of the world's biggest companies and their leaders as well as a new generation of innovators who are moving business forward. Digitally and in print, Fortune measures corporate performance through rigorous benchmarks, and holds companies accountable, in regions around the world. Its iconic rankings include Fortune 500, Fortune Global 500, Most Powerful Women, and World's Most Admired Companies. Fortune builds world-class communities by convening industry thought leaders for exclusive summits and conferences, including the Fortune Global Forum, Fortune Brainstorm Tech, and Fortune Most Powerful Women. For more information, visit fortune.com.