-

CentralSquare Appoints Brian Shannon as Chief Technology Officer

Veteran technology executive brings more than 30 years of experience in platform modernization, AI transformation and enterprise software innovation

LAKE MARY, Fla.--(BUSINESS WIRE)--CentralSquare Technologies, the leading provider of public sector software, today announced the appointment of Brian Shannon as Chief Technology Officer. Shannon will lead the company’s engineering and technology organization, accelerating platform modernization, advancing AI innovation and strengthening CentralSquare’s mission-critical technology solutions for Public Safety and Public Administration agencies.

Shannon brings more than 30 years of technology and leadership experience architecting scalable platforms, executing AI transformations and driving operational excellence across global enterprise software organizations. Most recently, Shannon served as Chief Technology Officer at Flexera, where he unified technology architecture across more than 20 acquisitions, launched the Technology Intelligence Platform, built an AI-native product strategy and transformed a global engineering culture focused on predictable delivery, high product quality and cloud efficiency.

Prior to Flexera, Shannon served as Vice President of Platform Engineering at ServiceNow, where he led platform engineering supporting a $4 billion business and helped scale key revenue-generating platform products. Earlier in his career, Shannon held senior executive roles at GE Healthcare’s API Healthcare, leading cross-functional teams across engineering, product management and user experience. Shannon holds a B.S. in Computer Science from the University of California, San Diego, and multiple patents in healthcare technologies.

“I’m excited to join CentralSquare at a time when AI and modern technology are creating new opportunities to transform how public sector agencies serve their communities,” said Brian Shannon. “I look forward to working with the team to build scalable, resilient technology, accelerate responsible AI innovation and deliver solutions our customers can rely on for their most critical work.”

Shannon’s leadership will further CentralSquare’s commitment to delivering innovative, mission-critical technology that helps public safety and public administration agencies operate more effectively and better serve their communities.

About CentralSquare

CentralSquare Technologies is the trusted provider of public sector software in North America. Our comprehensive, cloud-based platform connects public safety and public administration, helping communities of all sizes run more safely and effectively every day. More than 8,000 agencies rely on CentralSquare to manage critical operations – from dispatch to records, permitting to payroll. We serve with purpose and stand together with our heroes, committed to supporting the public sector with software built for impact. Learn more at www.CentralSquare.com.

Contacts

CentralSquare Technologies


Release Versions

Contacts

More News From CentralSquare Technologies

CentralSquare Expands Centerline AI to Public Administration, Turning Documentation Into Step-by-Step Guidance

LAKE MARY, Fla.--(BUSINESS WIRE)--CentralSquare Technologies, a leading provider of public sector software, today announced the expansion of Centerline AI into its Public Administration product line, bringing natural-language support directly into government workflows. Available today as a standalone product, Centerline AI is designed to expand into Public Administration workflows over time, replacing traditional documentation searches with step-by-step guidance. Planning staff can ask about pe...

CentralSquare and Skydio Partner to Bring Native Drone as First Responder Operations Into Public Safety CAD Workflows

LAKE MARY, Fla.--(BUSINESS WIRE)--CentralSquare Technologies, a leading provider of public sector software, today announced an integration with Skydio, the largest U.S. drone manufacturer and world leader in flying robots, whose software brings a native integration between CentralSquare's computer-aided dispatch (CAD) solutions and Skydio DFR Command. The integration, available now, gives public safety agencies real-time aerial intelligence within the CAD workflow, eliminating separate systems...

Center for Public Sector AI Names CentralSquare to 2026 AI 50

LAKE MARY, Fla.--(BUSINESS WIRE)--CentralSquare Technologies, a leading provider of public sector software, has been named a 2026 AI 50 Honoree by the Center for Public Sector AI’s (CPSAI), recognizing organizations advancing responsible artificial intelligence innovation across the public sector. CentralSquare was recognized for its embedded AI platform, Centerline AI™, which helps agencies reduce administrative workloads, improve situational awareness for first responders, and accelerate inve...
Back to Newsroom