Workato Customers Surpass 1.1 Billion Enterprise AI Actions Processed and Share Results at World of Workato 2026

The annual customer and partner conference showcases how customers are scaling AI with the adoption of a control and execution platform

PALO ALTO, Calif.--(BUSINESS WIRE)--Workato^®, the leading Control and Execution Platform for Enterprise AI, announced that its customers have surpassed 1.1 billion enterprise AI actions processed as of September 2026, based on internal platform data, with more than 886,000 users. Enterprise customers took the stage at World of Workato (WOW) 2026, the company’s flagship conference, to showcase how customers are scaling their AI initiatives with a neutral control and execution platform.

With the theme Turn Your Intents into Business Outcomes, WOW 2026 marked a defining moment for the enterprise AI landscape. Workato's neutral control and execution platform for enterprise AI and AIRO (a multi-agent system that brings agentic engineering to the enterprise) is changing the way businesses orchestrate their processes and govern AI execution at scale.

Customers Lenovo, VOIS (Vodafone Intelligent Solutions), and Red Hat shared how they're putting orchestration and governance to work in their own use of AI:

• Pooja Sathe, Head of AI Ecosystem Partnerships at Lenovo, shared how Lenovo Qira has brought a unified AI experience to Lenovo devices - with security, privacy, and user control built into the experience.
• Alena Keck, Head of Strategic Initiatives at VOIS (Vodafone Intelligent Solutions) and lead for the AI Rewired Program, shared how VOIS is reinventing the way work gets done through Agentic AI. She highlighted the importance of connecting people, processes, systems, and AI agents at scale. She also discussed how the partnership with Workato accelerates experimentation and helps transform promising AI concepts into enterprise-wide capabilities and measurable business outcomes, while maintaining trust, governance, and efficient token consumption.
• Sherry Gentry-Gasper, Senior Director, Enterprise Architecture & Delivery Acceleration at Red Hat, shared insights on how her team helped launch an internal AI platform and offered advice on how other organizations can implement the same.

AI providers Anthropic, OpenAI, and Amazon Web Services (AWS) explained how pairing models with a control and execution platform can help customers drive more value with AI:

• Anthropic’s Travis Bryant, Head of US Mid-Market GTM, covered how customers can get the most value with Anthropic models by pairing them with a control and execution platform. Alon Krifcher, Head of Applied AI, Commercial, shared how builders can get the most leverage from AI in their work with trustworthy, quality output and high-impact results for their companies and teams.
• OpenAI’s Neil Garde, Member of Product Staff and leader of Codex, shared how developers can use Codex to turn ideas into working software faster, bringing AIRO directly into the development workflow from prompt to production.
• From AWS, Jagjit Dhaliwal, Head of GenAI ISV Partnerships, and Ranjith Rayaprolu, Sr. Solutions Architect, unpacked why an enterprise control and execution platform is the missing layer and how Amazon Bedrock agents act across Salesforce, Workday, ServiceNow, and beyond, with audit trails and governance built in.

Attendees also heard from Workato’s vibrant global partner community and ecosystem leaders and explored co-innovations from companies like Accenture, Deloitte, TCS, UST, Workday, and Reltio. From GSIs to ISVs to emerging technology partners, WOW spotlighted how partner-led agentic solutions are transforming enterprise operations.

“At WOW 2026, we showed how the operating model of an AI-driven enterprise actually works,” said Vijay Tella, CEO and Co-founder at Workato. “The control and execution platform is the true foundation for this new AI era. Our customers are reaping the benefits of having a neutral layer in place to mitigate risk, improve token costs, and scale their AI. This year at WOW, we saw how customers are also leveraging AIRO to remove layers of complexity within enterprise software.”

“Our team's energy to lead AI adoption for tangible business value is fueling our momentum to scale enterprise AI,” said Sherry Gentry-Gasper, Senior Director, Enterprise Architecture & Delivery Acceleration at Red Hat. “Launching our internal AI platform with Workato showed us what it takes to make AI something teams can actually rely on in production. For any organization starting that journey, my advice is to build the governance and execution foundation first, then let adoption scale on top of it.”

Starting in October, WOW will expand to key global markets, including London, Singapore, Amsterdam, Tokyo, Tel Aviv, and Sydney. Each WOW worldwide event will bring the agentic enterprise story to life for regional audiences, with localized content, customer showcases, and innovation highlights.

About Workato

Workato is the leading Control and Execution Platform for Enterprise AI — the neutral platform enterprises trust to put AI to work across their business. Workato unifies data, applications, and processes into a single platform so AI can reliably orchestrate business processes in production at enterprise scale. Built on more than a decade of running mission-critical processes for over half the Fortune 500 — including Nasdaq, Cisco, Vodafone, Atlassian, and Lucid Motors — Workato turns over 17,000 enterprise systems AI needs to act on into one governed execution layer. For more information, visit workato.com.

Source: Workato