Cotiviti Retail Expands Contract Compliance Offering to Help Businesses Recover Lost Value, Protect Negotiated Terms and Savings

New AI-powered offering uncovers supplier overcharges and prevents future pricing errors across manufacturing, hospitality and other industries

SALT LAKE CITY--(BUSINESS WIRE)--Cotiviti Retail, a division of Cotiviti, The Healthcare Infrastructure Company™, today announced the expansion of its Contract Compliance offering beyond retail to serve a broader range of commercial organizations, including manufacturers, consumer goods companies, wholesalers, hospitality organizations, construction firms, technology companies and food and beverage businesses. The offering pairs AI-powered Contract Intelligence with Cotiviti’s audit expertise to uncover supplier overcharges, recover lost value and protect negotiated savings.

“Every procurement leader has negotiated contract terms and savings they expect to see on the bottom line. The challenge is making sure those savings actually show up there,” said John Lang, Senior Vice President of Cotiviti Retail. “We’re connecting those two things by using AI and audit expertise to identify performance obligations, overcharges, recover lost value and prevent the same issues from happening again.”

Complex contract terms, evolving pricing structures and limited internal resources often leave contract obligations unfulfilled and invoicing errors. Cotiviti's experience shows organizations can uncover up to 5% in supplier contract close out and invoicing overcharges — often representing millions of dollars in recoverable value.

The expanded offering uses AI to analyze complex supplier agreements, flag key contract terms and risk areas, and direct audit resources toward the opportunities with the greatest recovery potential. Cotiviti’s five-step Contract Compliance Velocity Framework accelerates time to value by pairing AI-enabled contract intelligence with a proprietary Audit Value Index that prioritizes the highest value-recovery opportunities. A dedicated program manager guides the engagement from onboarding through recovery, so procurement and finance teams can move straight to the opportunities most likely to deliver meaningful financial impact instead of spending months reviewing contracts manually.

Beyond recovering historical overcharges, Cotiviti works with organizations to identify the root causes of billing discrepancies, strengthen supplier accountability and improve contract governance, reducing the likelihood that the same issues will recur.

The expansion builds on Cotiviti Retail’s more than 45 years of experience identifying improper charges, improving supplier compliance and protecting financial performance. It also complements the recent launch of Cotiviti’s SmartP2P Alerts™ solution, which helps businesses identify and prevent transaction errors before they result in financial loss. Where Contract Compliance strengthens recovery and governance after the fact, SmartP2P Alerts moves that protection upstream, continuously monitoring procure-to-pay activity so pricing discrepancies, promotional errors and other issues are caught before payments are finalized.

To learn more, visit Contract Compliance Solutions.

About Cotiviti Retail

Cotiviti’s Retail division is a leading provider of payment integrity, recovery audit, and contract compliance solutions for retailers and commercial organizations. For more than 45 years, Cotiviti has helped clients identify and prevent improper payments, accelerate recoveries, and improve operational performance. It delivers solutions that protect margins and maintain strong supplier relationships, using a combination of advanced technology, deep data expertise, and highly experienced audit professionals. Today, Cotiviti works with 30 of the world's largest retailers and Fortune 1000 companies and serves as the primary audit partner for 85% of its clients. For more information, visit retail.cotiviti.com.

About Cotiviti

Cotiviti’s infrastructure platform enables healthcare organizations to deliver better care at lower cost through advanced technology and data analytics that improve the quality and sustainability of healthcare in the United States. Cotiviti’s solutions increase transparency and collaboration between payers and providers while empowering them to reduce medical and administrative costs, enable better health, improve claims payment efficiency, streamline operations, drive interoperability and advance value-based care. Its customers serve the majority of U.S. healthcare consumers, providing coverage and care for over 300 million members and patients. For more information, visit www.cotiviti.com.