Genesys Featured on Fast Company’s Eighth Annual List of the 100 Best Workplaces for Innovators

Genesys recognized for creating a culture where innovation can thrive at every level

SAN FRANCISCO--(BUSINESS WIRE)--Fast Company today announced its eighth annual Best Workplaces for Innovators list, recognizing businesses that are creating cultures where innovation can thrive at every level. Genesys^®, a global leader in agentic orchestration for customer experience (CX), earned a No. 25 ranking for its commitment to cultivating a culture where employees are empowered to experiment, collaborate and turn bold ideas into meaningful impact.

The 2026 Best Workplaces for Innovators list recognizes 100 companies across industries such as entertainment, biotech, consumer packaged goods, marketing, education, and healthcare. To be considered, applicants detailed their investment in innovation, internal programs, and company culture. Fast Company’s editors evaluated each application and conducted extensive research to develop a score for each company. A distinguished panel of judges then reviewed the top-rated companies to determine the final honorees.

“At Genesys, innovation isn’t limited to a team, title or function. It happens when people across the organization have the trust and opportunity to challenge how things are done, experiment with new ideas and keep learning,” said Eva Majercsik, chief people officer at Genesys. “As AI continues to reshape how we work, creating that kind of environment is more important than ever. This recognition reflects the creativity and curiosity our employees bring to their work every day and the culture we’re building together.”

For Genesys, innovation starts with people and a culture that gives them the freedom to be curious, experiment and challenge how work gets done. Across the company, employees are encouraged to collaborate, learn from one another and turn ideas into meaningful impact, supported by professional development, peer learning and company-wide opportunities to challenge convention.

This culture helps fuel the next generation of innovation across the Genesys Cloud™ platform, including Genesys Cloud Navigator, Genesys Cloud Orchestrator, Contextual Intelligence and the AI Control Plane, which together advance the platform’s ability to understand customer intent, preserve context and coordinate AI agents, people and enterprise systems. Innovations such as Genesys Cloud Agentic Virtual Agent further extend these capabilities, using advanced AI reasoning and enterprise connectivity to take action across business systems and help carry increasingly complex customer requests through resolution. Together, these advancements help Genesys bring agentic orchestration to life at enterprise scale, enabling organizations to deliver more differentiated customer experiences that drive loyalty and growth.

“The most innovative workplaces don’t simply ask their employees to come up with great ideas; they create the conditions that make great ideas possible,” says Brendan Vaughan, editor-in-chief of Fast Company. “This year’s honorees understand that innovation is ultimately a cultural commitment that requires empowering people to think differently, take risks, and turn ideas into actions. We’re proud to recognize the companies and executives who are leading by example.”

The full list of honorees is available at https://www.fastcompany.com/best-workplaces-for-innovators/list.

The Fast Company Best Workplaces for Innovators issue (Fall 2026) is available online now and will hit newsstands on September 22.

About Fast Company

Fast Company is the only media brand fully dedicated to the vital intersection of business, innovation, and design, engaging the most influential leaders, companies, and thinkers on the future of business. Headquartered in New York City, Fast Company is published by Mansueto Ventures LLC, along with fellow business publication Inc. For more information, please visit fastcompany.com.

About Genesys

Genesys® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. Genesys Cloud™ is the Agentic Orchestration Platform that securely connects people, systems, data and AI across the enterprise with built-in governance and control. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit www.genesys.ai.

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