CareScout Redefines Worksite Long-Term Care Insurance With a Solution That Goes Further for Employers and Employees

RICHMOND, Va.--(BUSINESS WIRE)--CareScout today announced the launch of its first worksite solution, offering employers a new way to support their workforce with long-term care insurance coverage that includes immediate access to care planning, navigation and caregiving support.

The launch comes as employers face growing workforce challenges driven by longer lifespans and increasing caregiving responsibilities. Within the next decade, older adults are expected to outnumber children in the United States for the first time in history. More than half of adults in their 40s are part of the “sandwich generation,” balancing care needs of aging parents and children while managing careers of their own.

“Most long-term care insurance products are designed to help people prepare for a future care event,” said Samir Shah, CEO of CareScout. “What makes this offering different is that policyholders can begin accessing care planning, navigation and caregiving support immediately – whether they’re helping an aging parent today or preparing for their own future needs. By combining long-term care insurance protection for policyholders with practical support for them and their family members, we’re helping families navigate aging with greater confidence.”

Key features include:

• Flexible plan design aligned to employer goals, with options for voluntary, employer-paid, or employer contribution models
• Available to employers with as few as 10 employees, supporting small and mid-sized organizations
• Multiple underwriting pathways, including modified guaranteed issue, simplified issue, and full underwriting
• Employees and their families can apply for a policy, including spouses, partners, and extended family members
• Access to the CareScout Quality Network, a network of vetted care providers that meet rigorous quality standards and offer preferred pricing for home care
• Care coordination and navigation support to help families identify care solutions and put care plans into action
• Availability is subject to state approvals

“Employers are increasingly seeing the impact caregiving responsibilities have on retention and workforce stability,” said Cori Mooberry, director of worksite solutions at CareScout. “Employees are looking for support that extends beyond traditional health and retirement benefits, and this solution helps meet that need – supporting families today while helping them plan for what’s ahead.”

The launch reflects a broader shift in employee benefits as organizations look for new ways to support workforce well-being, caregiving responsibilities, and long-term financial preparedness across longer lives.

To learn more about CareScout’s worksite solution, visit: https://partners.carescout.com/

About CareScout
CareScout helps older adults and their families navigate the aging journey, find, and fund quality care. Inspired by a mission to simplify and dignify the aging experience, we're building an integrated ecosystem of care and funding solutions. To learn more about CareScout, visit www.CareScout.com. CareScout Holdings, Inc. is a wholly owned subsidiary of Genworth Financial, Inc. (NYSE: GNW). CareScout is the marketing name for CareScout Holdings, Inc., its affiliates and entities. Affiliates and entities are solely and separately responsible for their own financial and contractual obligations. Insurance products are issued by CareScout Insurance Company, Glen Allen, VA. Certain resources and services, including the CareScout Quality Network, are offered through CareScout, LLC.

CareScout Insurance Company has entered into an agreement with a reinsurance company that has an overall financial strength rating of A+ as rated by A.M. Best as of 1/25/2025. All benefits of the insurance policy are backed by the claims-paying ability of CareScout Insurance Company. The reinsurer's overall financial strength, which could change in the future bears on its obligations under the reinsurance agreement to reimburse CareScout Insurance Company for benefit payments we make to policyholders under CareScout Care Assurance policies. It is not presented as a recommendation of the specific policy provision, rates, or services associated with CareScout Care Assurance. The reinsurer will not have direct obligations to policyholders under the agreement, and the reinsurance may be modified or terminated in the future.

Cautionary Note Regarding Forward-Looking Statements
This press release contains certain “forward-looking statements” within the meaning of the Private Securities Litigation Reform Act of 1995. Forward-looking statements may be identified by words such as “expects,” “anticipates,” “intends,” “plans,” “believes,” “seeks,” “estimates,” “will,” or words of similar meaning and include, but are not limited to, statements regarding the outlook for future business and financial performance, and new lines of business, including other future products and services Genworth Financial, Inc. (Genworth) is pursuing with CareScout. Forward-looking statements are based on management’s current expectations and assumptions, which are subject to inherent uncertainties, risks, and changes in circumstances that are difficult to predict. Actual outcomes and results may differ materially due to global political, economic, business, competitive, market, regulatory, and other factors and risks, as well as risks discussed in the risk factor section of Genworth’s Annual Report on Form 10-K, filed with the United States Securities and Exchange Commission on February 27, 2026. Genworth undertakes no obligation to publicly update any forward-looking statement, whether as a result of new information, future developments or otherwise.