Tekion Certified as Volkswagen Online Service Scheduling (OSS) Provider

Tekion is now a certified Online Service Scheduling provider for Volkswagen dealers, bringing smarter scheduling, streamlined operations, and better customer experiences from day one.

PLEASANTON, Calif.--(BUSINESS WIRE)--Tekion, the creator of the first end-to-end, AI-native cloud platform, today announced its certification as a Volkswagen Online Service Scheduling (OSS) Provider through the Volkswagen Dealer Digital Program (VWDDP). This certification recognizes Tekion's Online Service Scheduler as a program-approved solution, enabling Volkswagen dealers across the United States to enroll directly through the VWDDP portal.

Tekion's AI-native Online Service Scheduler brings intelligent automation and real-time decision support to the service lane. By embedding AI into every step of the scheduling workflow, Tekion helps VW dealers eliminate manual inefficiencies, reduce errors, and deliver a faster, more personalized experience for every customer.

Key capabilities include:

• Day View Scheduling – See all advisors' schedules, open slots, and blocks, at a glance, for effortless rescheduling and team coordination.
• Assignable Appointments List – A smart, searchable, and filterable daily appointment list lets service teams instantly manage appointments by advisor, customer, or vehicle.
• One-Click Booking – Intelligent calendar logic auto-fills advisor and timing details the moment a slot is selected — reducing errors and speeding up the booking process.
• Customizable Filters – Filter schedules by shop, team, or custom groups and save your settings for fast, recurring access.
• Live Appointment Counts – Real-time appointment totals per advisor give service managers the visibility they need to balance workloads and prevent overbooking before it happens.
• Instant Reassignment – Reassign appointments to different advisors or times with a single click — giving teams the agility to adapt quickly during peak service periods.

“Earning Volkswagen’s Online Service Scheduler certification is a meaningful milestone that reflects the quality, reliability, and dealer-readiness of our platform,” said Ron Koch, SVP of OEM Business at Tekion. “VW dealers now have access to an AI-native scheduling experience that eliminates friction, keeps the service lane moving, and puts the customer in control from the moment they book. This is what modern fixed ops looks like.”

To learn more about Tekion’s AI-native platform, visit https://tekion.com/.

About Tekion

Tekion is redefining automotive retail with its end-to-end AI platform purpose-built for the industry. By embedding AI into every workflow, Tekion delivers intelligent automation, real-time insights, and advanced decision support – driving efficiency, revenue, and modern consumer experiences. As the first and fastest cloud-native platform for automotive, Tekion brings OEMs, dealers, partners, and consumers together through its revolutionary suite: Automotive Retail Cloud (ARC) for retailers, Automotive Enterprise Cloud (AEC) for manufacturers and large automotive enterprises, and Automotive Partner Cloud (APC) for technology and industry partners. With AI-powered, cloud-native technology, Tekion enables the most seamless, transparent, and profitable retail experiences in the industry.

For more information, visit www.tekion.com.