SWBC ®Announces Strategic Partnership with Covered

Enhancing Mortgage Insurance Tracking and Borrower Experience for Servicers

SAN ANTONIO, Texas--(BUSINESS WIRE)--SWBC®, a diversified financial services company, announced a new partnership with Covered Insurance Solutions, a leading digital insurance platform purpose-built for the mortgage industry. This collaboration is designed to help mortgage servicers streamline insurance tracking, strengthen compliance efforts, and deliver a more seamless borrower experience throughout the entire loan lifecycle.

Building on its longstanding expertise in mortgage servicing solutions, SWBC will integrate Covered’s technology into its insurance tracking and escrow services, creating a more comprehensive, end-to-end approach to borrower engagement.

When implemented within the mortgage servicing workflows, the platform automates insurance monitoring, borrower outreach and resolution, and compliance documentation. This reduces impairments, minimizes audit friction, and lowers operational overhead.

“Mortgage servicers are facing growing challenges related to regulatory requirements, insurance documentation, and borrower expectations,” said Jill Ruggles, Senior Vice President of SWBC Product Management-Mortgage Servicing. “Partnering with Covered reflects the industry’s shift toward more intelligent, automated solutions that enhance visibility, efficiency, and long-term performance.”

Servicers will also benefit from faster access to complete insurance declaration pages, while borrowers gain a simplified way to explore coverage options that may help reduce premiums.

"SWBC has spent decades earning servicers' trust, and that credibility matters when you're changing insurance at scale,” said Cameron Nordholm, Head of Product of Covered. “We're giving servicers infrastructure to get ahead of insurance issues instead of reacting to them - and borrowers a cleaner path to coverage when they need it most.”

SWBC remains committed to innovation, delivering solutions that keep pace with the evolving needs of mortgage servicers.

Mortgage servicers interested in learning more about this partnership can contact their SWBC Sales Representative or visit itscovered.com for more information.

About SWBC

As a diversified financial services company, SWBC provides financial institutions, businesses, and individuals with a wide range of insurance, mortgages, wealth management, employee benefits, and more. Headquartered in San Antonio, Texas, SWBC has partners and divisions across all 50 states and Mexico and manages businesses worldwide. No matter how wide its reach, SWBC always listens to our customers’ needs, analyzes their current situations, and recommends customized solutions. For more information about our innovative approach to personalized service, visit SWBC’s website.

About Covered

Covered is the leading digital insurance platform built for the mortgage industry. Trusted by well over a hundred mortgage lenders, servicers, and banks, including multiple top-10 U.S. banks and several of the country's largest mortgage servicers, Covered connects borrowers to a curated panel of 80+ top-rated carriers across all 50 states. Borrowers who shop with Covered save an average of $1,240 per year on their homeowners policy. By embedding insurance into both origination and servicing workflows and pairing technology with licensed agent expertise, Covered helps lenders shorten cycle times, reduce closing friction, and support borrowers across the life of the loan. Coverage, availability, and terms vary by carrier, product, and state. Learn more at itscovered.com.