Glia and Alloy Labs Launch Interactive Kit to Help Banking Leaders Plan for 2027

The new resource combines industry research with practical roadmaps, templates and checklists to help the entire C-suite guarantee AI returns in 2027

NEW YORK & CHICAGO--(BUSINESS WIRE)--Glia, the #1 Banking AI platform, and Alloy Labs, the financial industry’s premier member-driven innovation alliance, today announced the joint release of the 2026-27 Banking AI Strategic Annual Planning Kit.

Designed to help regional and community financial institutions navigate unprecedented complexity and sharper competition this planning season, this practical kit addresses a major industry paradox: While AI is now the top technology budget item for banks and credit unions, roughly 80% of institutions report that early adoption has failed to improve their bottom line. This new cross-functional blueprint helps leadership teams bridge that gap and safely accomplish core goals — lowering operating costs, driving loan and deposit growth, and preventing account holder attrition — by providing clear governance templates, an enterprise-wide roadmap and strategies to deploy banking-specific AI without introducing the security and compliance risks many institutions are unknowingly accepting with industry-agnostic AI vendors.

“As the 2027 planning cycle begins, banks and credit unions are facing a perfect storm. Financial institutions are trying to protect their core deposits, keep the next generation from moving their inheritance away and somehow find growth in a flat market,” said Dan Michaeli, CEO and co-founder of Glia. “Throw in talent shortages, compliance headaches and rising fraud, and the old strategic planning playbook just won't cut it. We built this resource because executives don't need more AI hype. They need a practical blueprint to prioritize their efforts to handle all these pressures at once."

A Sneak Peek Inside the Kit: Guidance for Banking Executives

Built as a practical workbook to break down traditional siloes between leadership teams from IT and operations to lending and compliance, the kit considers how financial institutions have traditionally scaled and how that equation must change with banking-specific AI, covering core topics such as:

• Rethinking Growth Amid Shifting Preferences: How to look past traditional inbound support and leverage a smart mix of conversational, automated outbound voice and SMS outreach to fuel loan and deposit volumes. By shifting from reactive to proactive support, leaders can maximize their team’s productivity and impact while minimizing the effects of employee attrition on service levels and experience.
• Driving Value Across the Entire Institution: Why meaningful impact requires a unified strategy rather than isolated tech experiments. The kit details a clear Centralized Product Ownership Model to align the C-suite, a Three-Phase Roadmap to scale smoothly without disrupting workflows and a practical framework for launching a Universal Banker model that elevates your entire workforce.
• Navigating the Reality of Risk: An honest look at the operational liabilities of doing nothing — or of choosing a generic, non-banking AI partner. The kit offers critical parameters for evaluating cybersecurity architectures and regulatory compliance factors to protect your institution from hallucinations, data leaks and vendor sprawl.

"This is the first planning cycle where AI strategy and bank strategy are the same conversation," said Jason Henrichs, CEO of Alloy Labs. “Boards are approving budgets for technology that moves faster than any planning process built to contain it — and institutions treating that as a line item rather than a set of strategic choices will spend 2027 explaining why the spend never reached the bottom line. We've sat in rooms full of bank technology leaders and asked how many have a single AI agent in production. Silence. These aren't laggards. They have board mandates and completed pilots. What's missing is the bridge from experiment to strategy, and that's a planning problem, not a technology one. We built this kit with Glia to close that gap. Glia was the right partner because they've done the production-scale work in banking that most AI vendors only put in slide decks."

Availability and Upcoming Executive Webinar

The 2026-27 Banking AI Strategic Annual Planning Kit is available now for complimentary download. Banking and credit union executives can secure their copy and learn more about navigating the 2027 planning frontier by visiting glia.com. Dedicated annual planning workshops with Glia’s Financial Institution Advisory team are also available upon request.

To help leadership teams contextualize these findings for their upcoming boardroom sessions, Glia and Alloy Labs will also host an exclusive executive webinar titled "From Pilot to Plan: Building Your Bank's 2027 AI Roadmap." The interactive session will break down the kit’s operational frameworks, share live deployment benchmarks, and host an open Q&A on navigating compliance and ownership challenges. Financial institution leaders can reserve their free seat now via the webinar’s registration page.

About Glia

Glia is the #1 Banking AI platform, empowering community and regional financial institutions to create efficiencies, accelerate loan growth, drive deposits, and deliver experiences that win against megabanks and fintechs. Glia's Banking AI Operating System is a central intelligence layer on top of existing tech stacks, activating an AI workforce of specialized agents that draw from banking data, interaction history, and integrated systems of record. These banking-trained agents automate workflows across voice and digital — from front office to back office — resulting in decreased operational costs and the Universal Banker model. Trusted by 700+ banks and credit unions for its ironclad security and reliability, Glia delivers the industry’s first contractual no-hallucination guarantee. It’s why Glia customers quickly and confidently put Banking AI to work with measurable results from day one. Learn more at glia.com.

About Alloy Labs

Alloy Labs is a consortium of 90+ community and mid-size banks working together to better serve the evolving needs of our customers. Viewed as a single entity, we are a top 10 bank, which gives us the scale to work with large providers and provide a scaling path for startup partners. Our members span 46 states with nearly $500 billion in combined assets. We use the knowledge of the network to develop insights that drive partnerships, product development, and strategic investments. Learn more at alloylabs.com.