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Wolters Kluwer Named a Leader in Dresner Advisory Services EPM Market Study for Sixth Consecutive Year

CCH® Tagetik recognized as an Overall Leader in Customer Experience and Vendor Credibility

NEW YORK--(BUSINESS WIRE)--Wolters Kluwer, a global leader in professional information, software solutions and services, today announced that CCH® Tagetik has been recognized as an Overall Leader in both the Customer Experience Model and Vendor Credibility Model in the Dresner Advisory Services 2026 Wisdom of Crowds® Enterprise Performance Management (EPM) Market Study.

This marks the sixth consecutive year that Wolters Kluwer has been recognized as a Leader in the study, which is based on direct customer feedback and evaluates enterprise performance management vendors across product, customer experience, and vendor credibility measures.

In the 2026 study, Wolters Kluwer maintained a perfect recommendation score while earning ratings above the overall sample across all evaluated measures. The company also improved scores in several sales and product categories.

“This recognition reflects what matters most: helping finance teams plan with confidence, close faster, and make better decisions,” said Atul Dubey, EVP and General Manager, Wolters Kluwer CCH Tagetik. “We're especially proud to have earned a perfect recommendation score from customers, reflecting the trust they place in CCH Tagetik.”

According to the study, Wolters Kluwer achieved best-in-class ratings in key areas, including:

  • Understanding customer business needs and responsiveness
  • Flexibility, accommodation, customization, and extensibility
  • Ease of upgrade and migration
  • Product scalability
  • Sales professionalism and product knowledge
  • Business practices, contractual terms and conditions, and post-sale follow-up

Trusted finance platform for planning, close and reporting

The study highlights the strength of CCH Tagetik, the leading unified finance platform that brings together close, planning and reporting on a trusted foundation. Powered by Expert AI, CCH Tagetik enables organizations to improve decision-making, accelerate planning and forecasting, and respond more quickly to changing business conditions.

Howard Dresner, Founder and Chief Research Officer of Dresner Advisory Services, said: "The findings in this year's Wisdom of Crowds® Enterprise Performance Management Market Study indicate that CCH Tagetik continues to earn positive evaluations from customers across a range of key measures. Its recognition as an Overall Leader in both the Customer Experience and Vendor Credibility models reflects consistent strength in the areas assessed by our research."

The study's Vendor Credibility Model measures customer perceptions of vendor value, integrity, and willingness to recommend, while the Customer Experience Model evaluates customer sentiment across product capabilities and interactions throughout the customer journey.

Learn more about CCH Tagetik's recognition in the 2026 Dresner Advisory Services Wisdom of Crowds® Enterprise Performance Management Market Study.

About Wolters Kluwer

Wolters Kluwer (EURONEXT: WKL) is a global leader in information solutions, software and services for professionals in healthcare; tax and accounting; financial and corporate compliance; legal and regulatory; corporate performance and ESG. We help our customers make critical decisions every day by providing expert solutions that combine deep domain knowledge with technology and services.

Wolters Kluwer reported 2025 annual revenues of €6.1 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs approximately 21,100 people worldwide. The company is headquartered in Alphen aan den Rijn, the Netherlands.

Wolters Kluwer shares are listed on Euronext Amsterdam (WKL) and are included in the AEX, Euro Stoxx 50, and Euronext 100 indices. Wolters Kluwer has a sponsored Level 1 American Depositary Receipt (ADR) program. The ADRs are traded on the over-the-counter market in the U.S. (WTKWY).

For more information, visit www.wolterskluwer.com, follow us on LinkedIn, Facebook, YouTube and Instagram.

Contacts

Media Contact
Tom Reller
Public Affairs & Public Relations Associate Director
Wolters Kluwer Corporate Performance & ESG
+1 215-584-0409
Tom.Reller@wolterskluwer.com

Wolters Kluwer

AEX:WKL

Release Versions

Contacts

Media Contact
Tom Reller
Public Affairs & Public Relations Associate Director
Wolters Kluwer Corporate Performance & ESG
+1 215-584-0409
Tom.Reller@wolterskluwer.com

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