99% of Workato Customers Recommend the Platform, the Highest Rating in the 2026 Gartner® Peer Insights™ "Voice of the Customer" for Business Orchestration and Automation Technologies

Workato is named a Customers' Choice and received the highest willingness-to-recommend rating among all vendors recognized in the report

PALO ALTO, Calif.--(BUSINESS WIRE)--Workato^®, the leading Enterprise Control and Execution Platform for AI, today announced it was named a Customers’ Choice in the 2026 Gartner Peer Insights “Voice of the Customer” for Business Orchestration and Automation Technologies (BOAT).

The recognition is based on feedback and ratings from end-users who have first-hand experience with the platform. Among all vendors recognized in the report, Workato received the highest willingness-to-recommend rating based on 75 reviews as of April 30, 2026, with 99% of customers willing to recommend the platform to a friend or colleague.

Workato attributes this distinction to a decade of relentless dedication to customers, orchestrating their most core, mission-critical business processes. As organizations transform themselves with AI, customers trust Workato as their enterprise control and execution platform for AI to orchestrate their AI, data, applications, and processes with enterprise-level trust, governance, and security. Of the eight vendors included in the review, Workato is the only vendor that received a 4.9 out of 5 on Deployment Experience and Support Experience based on 75 reviews, as of April 30, 2026, and received the highest ratings in the Product Capabilities and Sales Experience categories, i.e., 4.8/5 and 4.7/5 based on 75 and 71 reviews as of April 30, 2026.

“We are incredibly thrilled to be named a Customers' Choice by our global customer base,” said Gaby Moran, VP, Global Customer Success Management and Experience at Workato. “This recognition belongs to our customers. They trusted Workato with their most critical processes, including their Enterprise MCP layers, pushed us to be better, and told their peers it delivered. As orchestration becomes the backbone of the AI era, we're honored to keep building alongside them.”

In their reviews, customers described Workato as "an amazing solution to a true pain point" and "a brilliant platform," citing fast implementation, enterprise maturity, and significant time savings across their organizations. That sentiment reflects a broader shift: as AI moves from the edge of the business to its core, enterprises increasingly rely on Workato to connect every application, data source, and process and to power real-time orchestration at scale.

The full Gartner Peer Insights “Voice of the Customer” for Business Orchestration and Automation Technologies report is available here.

Gartner, Voice of the Customer for Business Orchestration and Automation Technologies, 30 June 2026

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About Workato

Workato is the leading Enterprise Control and Execution Platform for AI — the neutral platform enterprises trust to put AI to work across their business. Workato unifies data, applications, and processes into a single platform so AI can reliably orchestrate business processes in production at enterprise scale. Built on more than a decade of running mission-critical processes for over half the Fortune 500 — including Nasdaq, Amazon, Cisco, Vodafone, Atlassian, and Lucid Motors — Workato turns over 14,000 enterprise systems AI needs to act on into one governed execution layer. For more information, visit workato.com.

Source: Workato