ComEd Restores Power to Over 240,000 Customers as Crews Push Through Holiday Weekend to Finish Restoration

About 95% of customers impacted by four rounds of severe storms restored; work continues Sunday to bring remaining customers

CHICAGO--(BUSINESS WIRE)--ComEd crews are entering the final stretch of restoration efforts after four rounds of severe weather swept across northern Illinois beginning Thursday night, with additional storms rolling through Friday and a fourth system striking on Saturday. In total, nearly 297,000 customers were impacted across the service territory. As of 11:30 a.m. Sunday, ComEd had restored power to more than 283,000 customers, with roughly 14,000 remaining without service. About 95 percent of impacted customers have been restored, and crews will continue working around the clock through the holiday weekend to safely bring every customer back online.

The most severe impacts were felt in ComEd's north and south regions, with Tinley Park, Burbank, Homewood and several southern wards in the City of Chicago among the hardest-hit areas. Crews continue clearing extensive tree damage and rebuilding portions of the electric system in these communities.

More than 1,900 ComEd personnel and contractors are dedicated to restoration efforts, working in shifts around the clock to ensure power is restored safely to all customers.

“We’ve seen an unprecedented series of storms move through northern Illinois over the last few days, each bringing new damage to communities that were already working to recover,” said David Perez, executive vice president and COO of ComEd. “Our crews are out in force and will continue working safely through the holiday weekend to get every customer restored as quickly as possible.”

ComEd thanks the dedicated men and women who have worked long hours to respond to these storms — stepping away from their families and braving adverse weather conditions to repair the grid and get customers back online. We are also grateful to customers for their patience and understanding as restoration continues.

Public safety is paramount, and ComEd encourages customers to take the following precautions:

• If a downed power line is spotted, please immediately call ComEd at 1-800-EDISON1 (1-800-334-7661). Spanish-speaking customers should call 1-800-95-LUCES (1-800-955-8237).
• Never approach a downed power line. Always assume a power line is energized and extremely dangerous.
• In the event of an outage, do not approach ComEd crews working to restore power to ask about restoration times. Crews may be working on live electrical equipment, and the perimeter of the work zone may be hazardous.

ComEd urges customers to contact the company immediately if they experience a power outage. Customers can text OUT to 26633 (COMED) to report an outage and receive restoration information and can follow the company on X @ComEd or on Facebook at Facebook.com/ComEd. Customers can also call 1-800 EDISON1 (1-800-334-7661), or report outages via the website at ComEd.com/report. Spanish-speaking customers should call 1-800-95-LUCES (1-800-955-8237).

With ComEd’s new Outage Tracker, customers can report outages, check estimated time of restoration, view crew status updates, and explore our outage map. Visit ComEd.com/OutageTracker.

ComEd’s mobile app for iPhone and Android® smart phones gives customers the ability to report power outages and manage their accounts; download the app at ComEd.com/app.

ComEd is a unit of Chicago-based Exelon Corporation (NASDAQ: EXC), a Fortune 200 company and one of the nation’s largest utility companies, serving nearly 11 million electricity and natural gas customers. ComEd powers the lives of more than 4 million customers across northern Illinois, or 70 percent of the state’s population. For more information, visit ComEd.com, and connect with the company on Facebook, Instagram, LinkedIn, X and YouTube.