Citizens Launches Nationwide Volunteer Initiative in Recognition of America’s 250th Anniversary; Releases 2025 Sustainability & Impact Report

Company mobilizes colleagues to participate in 250 volunteer opportunities across its footprint by Veterans Day

PROVIDENCE, R.I.--(BUSINESS WIRE)--Citizens today announced a nationwide volunteer initiative in recognition of America’s 250th anniversary and released its 2025 Sustainability & Impact Report, detailing continued investment in communities, workforce development, financial empowerment, small business growth and environmental sustainability.

The bank will mobilize colleagues across its footprint through more than 250 volunteer opportunities by Veterans Day, giving them meaningful ways to serve in their communities as part of the United States’s anniversary celebration. Working with nonprofit partners including New York Cares, Boston Cares, Philadelphia 250, Jersey Cares and Pittsburgh Cares, colleagues will take part in service projects focused on financial education, workforce readiness, neighborhood revitalization and environmental stewardship.

“As we recognize America’s 250th anniversary, we are proud to build on the long-standing role Citizens has played in supporting the communities we serve,” said Bruce Van Saun, Chairman and Chief Executive Officer of Citizens. “The progress reflected in this year’s Sustainability & Impact Report demonstrates what is possible when investment is matched by action and the dedication of our colleagues. Guided by our Credo, we remain committed to helping customers, colleagues, communities and shareholders reach their potential.”

The volunteer initiative builds on accomplishments detailed in Citizens’ 2025 Sustainability & Impact Report, which highlights progress across the bank's priority areas, including expanded community development financing, growth in small business lending, deeper investment in economic mobility, and continued momentum towards Citizens' long-term sustainability targets.

In 2025, Citizens invested more than $2 billion in community development financing, helping support the construction or revitalization of more than 8,000 affordable housing units. The company also provided more than $300 million in small business lending to local entrepreneurs and contributed more than $20 million in philanthropic investments supporting workforce development, economic mobility and financial empowerment.

Citizens’ workforce development strategy, highlighted in the report, reflects a long-term commitment to strengthening talent pipelines and expanding economic mobility. This includes a more than 20-year partnership with Year Up United, which helps early-career professionals build job-ready skills, gain hands-on experience and launch careers across industries.

"For more than 20 years, Year Up United and Citizens have partnered to create more opportunities for young adults to build meaningful careers,” said Susan Murray, Chief Executive Officer at Year Up United. “Through its philanthropic support and commitment to hosting interns, Citizens has helped hundreds of talented young adults gain the skills, experience, and confidence to succeed in today's workforce. Together, we've shown what's possible when employers invest in early-career talent—opening doors to economic mobility while building a stronger workforce for the future."

Additional 2025 Sustainability & Impact Report highlights include:

• Provided more than $3.3 million to over 130 nonprofit organizations supporting financial empowerment efforts, surpassing the 2025 goal of $2.6 million.
• Expanded $20 million, three-year workforce development commitment, following the completion of an initial $10 million commitment
• Continued progress towards Citizens' $50 billion sustainable finance target
• 100% of 2025 electricity consumption matched through renewable energy credits via a virtual power purchase agreement

The full 2025 Sustainability & Impact Report is available at here. To learn more, visit Citizens’ Sustainability and Impact (citizensbank.com) page.

About Citizens Financial Group, Inc.

Citizens Financial Group, Inc. is one of the nation’s oldest and largest financial institutions, with $227.9 billion in assets as of March 31, 2026. Headquartered in Providence, Rhode Island, Citizens offers a broad range of retail, private banking, wealth management and commercial banking products and services to individuals, small businesses, middle-market companies, large corporations and institutions. Citizens helps its customers reach their potential by listening to them and by understanding their needs in order to offer tailored advice, ideas and solutions. In Consumer Banking, Citizens provides an integrated experience that includes mobile and online banking, a full-service customer contact center and the convenience of approximately 3,000 ATMs and approximately 1,000 branches in 14 states and the District of Columbia. Consumer Banking products and services include a full range of banking, lending, savings, wealth management and small business offerings. Consumer Banking includes Citizens Private Bank and Private Wealth, which integrate banking services and wealth management solutions to serve high- and ultra-high-net-worth individuals and families, as well as investors, entrepreneurs and businesses. In Commercial Banking, Citizens offers a broad complement of financial products and solutions, including lending and leasing, deposit and treasury management services, foreign exchange, interest rate and commodity risk management solutions, as well as loan syndication, corporate finance, merger and acquisition, and debt and equity capital markets capabilities. More information is available at www.citizensbank.com or visit us on X, LinkedIn or Facebook.