Owl Labs Launches Owl 360 Services, Bringing Enterprise Grade Intelligence to Hybrid Meetings

The company’s first tiered subscription service delivers differentiated analytics, providing deeper visibility and control across growing device fleets for IT teams globally

BOSTON--(BUSINESS WIRE)--Owl Labs, the leader in 360-degree AI-powered video conferencing and hybrid collaboration technology, today announced Owl 360 Services, its first subscription service built to meet the needs of IT administrators. As organizations look to support hybrid work with deeper video enablement across more spaces, Owl 360 Services delivers three subscription tiers, offering dedicated support, centralized device management, proactive insights, and warranty coverage scaled to the size and complexity of the deployment.

The newly launched, highest-value Enterprise tier delivers a premium channel partner-only offering with advanced analytics, dedicated account management, and four-year warranty coverage, while the Enhanced tier will follow soon in Q3 with advanced analytics, dashboards, and API integrations. Every Owl Labs device is enrolled in the Core tier at no additional costs, giving all customers built-in analytics from the start. All three tiers provide unique insights, including talk-time insights, meeting duration tracking, visibility into the most frequently used devices and rooms, bulk deployment capabilities, reliable update management, and improved device tracking.

“Owl 360 Services marks a major step forward in how enterprises support and scale hybrid work with Owl Labs,” said Frank Weishaupt, CEO of Owl Labs. “As organizations expand their use of Owl Labs technology across more meeting spaces, they need deeper intelligence and more centralized control to keep every room running smoothly. Owl 360 Services brings those capabilities together, helping IT teams support larger fleets, deploy devices at scale, and deliver a consistent, high-quality meeting experience across every space.”

With Owl Labs’ ease of deployment and real-time visibility into device health, usage, and performance, organizations can maximize uptime, stay ahead of technical issues, and make more informed purchasing decisions. For Owl Labs’ channel partners, Owl 360 Services helps customers get more value from every deployment while supporting long-term growth. Owl Labs is also introducing API integrations with the Enhanced tier, connecting to third-party systems and dashboards and unlocking broader data feed capabilities across enterprise environments.

The 360 Services plan tiers include:

• Enterprise: Available now through authorized Owl Labs channel partners in North America, this tier is designed for larger, business-critical deployments. It includes four-year warranty coverage, expedited hardware replacement, on-site spare devices, a dedicated account manager, advanced analytics, dashboards, meeting record history, and priority support. Pricing starts at $149 per device annually, paid upfront as a four-year commitment.
• Enhanced: Available globally for direct purchase starting this summer, Enhanced adds advanced analytics, dashboards, meeting record history, and API integrations. Pricing starts at $79 per device per year with scalable options for larger deployments.
• Core: Included at no additional cost with every Owl Labs device globally, whether newly purchased or already owned, Core provides remote management, standard support, and a two-year warranty.

The launch builds on Owl Labs’ growing momentum as an enterprise-ready platform, including the recent Microsoft Teams certification of the enterprise-grade Meeting Owl 5 Pro device, which completed Owl Labs’ full suite of certified peripherals alongside the Meeting Owl 4+, Meeting Owl 3, and Owl Bar. Together, the portfolio gives IT teams confidence that the Owl Labs device ecosystem meets the highest standards for deployment.

To learn more about Owl Labs 360 Services, visit owllabs.com. To find your local reseller, contact [e-mail].

About Owl Labs

Owl Labs is the first company to build AI-powered, 360-degree video conferencing solutions for hybrid organizations. Its connected device system and Owl Intelligence System™ software make meetings more inclusive and collaborative by leveling the playing field between remote and in-room participants. The Meeting Owl^® product line is the first AI-powered, WiFi-enabled, 360-degree camera, microphone and speaker that automatically zooms in on whoever’s speaking. Owl Labs has raised $47 million in funding and is based in Boston, with remote and hybrid employees all over the world. To learn more, visit OwlLabs.com.