Experian Modernizes the Traditional Manual Employment Verification Process

Experian Verify™ for research verification combines a secure online form and conversational AI agent to deliver faster, more flexible and efficient employment verification

COSTA MESA, Calif.--(BUSINESS WIRE)--Experian^®, a global data and technology company, today announced the launch of Experian Verify™ for research verification, a new solution designed to modernize and streamline manual employment verifications. As part of the growing Experian Verify™ portfolio, the solution integrates a conversational AI agent and secure employer facing online form with Experian’s existing call center to help reduce manual verification efforts, improve turnaround times and deliver a more efficient employment verification experience. This additional offering complements the existing services and grows coverage to nearly 100% of the US working population.

Experian Verify for research verification combines human expertise with intelligent technology to complete employment verifications more efficiently. While each verification process is initiated by the Experian call center, the new solution offers employers more convenient ways to complete the verification of income and employment, including a secure online form or a conversational AI agent that guides them through the process. Once the information is collected, a comprehensive income and employment verification statement is automatically generated and delivered to the client.

“Employment verification remains a highly manual and time-intensive process across the industry,” said John Tsefrikas, senior vice president and general manager of Experian Verification Solutions. “With Experian Verify for research verification, we’re helping clients modernize these workflows through intelligent automation and AI-driven engagement that can improve efficiency, accelerate decision-making, and create a better experience for employers and lenders alike.”

With Experian Verify for research verification, users can:

• Streamline the verification process and boost operational efficiency.
• Verify a broad spectrum of consumers including contractors, government employees and more.
• Introduce additional automation into their existing verification workflow.
• Offer manual verifications at scale by allowing employers to respond at their convenience through secure and automated digital channels.

Experian Verify is powered by one of the industry’s largest instant employer payroll networks, with millions of unique data assets. The expansion of research verification extends Experian’s ability to support clients when instant verification data may not be immediately available, helping organizations maintain workflow continuity while reducing operational friction.

To learn more about Experian Verify for research verification, visit https://www.experian.com/business/products/experian-verify/research.

About Experian

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, deliver digital marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and platforms. We also assist millions of people to realize their financial goals and help them to save time and money.

We operate across a range of markets, from financial services to healthcare, automotive, agrifinance, insurance, and many more industry segments.

We invest in talented people and new advanced technologies to unlock the power of data and to innovate. A FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 25,200 people across 33 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com.