Coforge Launches Nexa Agentic AI Platform to Industrialize Intelligent Insurance Operations

GREATER NOIDA, India & PRINCETON, N.J.--(BUSINESS WIRE)--Coforge Limited (NSE: COFORGE), an AI-native engineering services leader, today announced the launch of ‘Nexa Agentic AI Platform’, a next generation insurance business platform designed for the global insurance industry, marking a significant advancement in how insurers operationalize AI to drive measurable business outcomes.

Nexa Agentic AI Platform is designed to help carriers extract greater value from their existing insurance platforms and accelerate time to market–without disrupting the core. Rather than replacing incumbent systems, it layers AI orchestration on top, combining Coforge's decades of platform and insurance industry expertise within the guardrails of leading platform providers.

Its orchestration agents are fully modular and composable, allowing carriers to adopt targeted capabilities where impact is highest or deploy the full suite through an Insurance-in-a-Box model. The platform is built around human-in-the-loop oversight, with full auditability, measurable outcomes, and rich insurance industry intelligence embedded by design. Built on Coforge One AI platform, Nexa Agentic AI Platform embeds intelligence into core insurance workflows. It provides a marketplace of 30+ insurance AI assets spanning underwriting, claims, product development, customer service, and platform modernization.

“Nexa Agentic AI Platform brings together our AI engineering maturity and deep insurance domain expertise to help clients scale impact with confidence. Purpose-built for the global insurance market across Property & Casualty, Life & Annuities, and Specialty, as well as MGAs and intermediaries, it addresses critical industry challenges through a suite of integrated, production-grade capabilities,” said Rajeev Batra, EVP & Global Practice Head of Insurance, Coforge.

The ‘Nexa Agentic AI Platform’ introduces a marketplace of Insurance AI assets, anchored by six flagship orchestrators that span the insurance value chain:

1. At the front end of underwriting, the AI-enabled Submission Center centralizes broker submissions and orchestrates data extraction, validation, and prioritization, enabling faster turnaround, reduced manual effort, and increased underwriting capacity by more than 30%.
2. The Agentic State Rollout Factory automates rates, forms, and filings across jurisdictions, accelerating state launches while reducing cost and strengthening compliance enabling more than 25% faster realization of new revenue.
3. The AI-enabled Product Rollout Factory streamlines the product lifecycle through agent-driven automation, enabling 30% faster launch timelines, improved quality, and greater responsiveness to regulatory changes.
4. The Agentic AI Global Expansion capability provides a repeatable model for entering new markets, eliminating the need to rebuild configurations and regulatory frameworks for each geography.
5. The Core Platform Modernization capability uses AI agents to decode legacy complexity, stabilize integrations, and automate regression, accelerating modernization with minimal disruption and reduce total cost of ownership by more than 30%.
6. The Agentic Claims Triaging Center automates intake, triage, and routing while identifying fraud signals early, improving efficiency, decision accuracy, and adjuster productivity leading to more than 35% faster triaging and more straight through processing.

These capabilities are designed around key insurance personas including brokers, underwriters, claims adjudicators, and customer service agents, ensuring that AI augmentation is directly aligned to day-to-day decision-making and operational efficiency. Looking ahead, Nexa Agentic AI Platform will progressively tap into Insurance knowledge graphs, deepening its insurance-native reasoning across submissions, policies, claims and customer interactions as it is used.

Nexa Agentic AI Platform will serve as a cornerstone of Coforge’s insurance go-to-market strategy, enabling clients to scale AI adoption while keeping the current investments intact complying with the platform guardrails with confidence, accelerating outcomes, and build a sustained competitive advantage in an increasingly dynamic market.

About Coforge

Coforge is an AI-native engineering services leader, where AI is the very foundation of how we design, build, and deliver intelligent solutions for our clients. We use AI and hyperspecialized industry expertise to engineer autonomous enterprises. We combine AI agents with our AI-enabled workforce, including specialized FDEs in hybrid pod-based delivery units. With a deep focus on trusted AI, our solutions are secure, governed, and enterprise-grade. We are outcome-led by design. Moving beyond AI experimentation, we deliver measurable business outcomes – lower operating costs, faster cycle times, higher conversion rates, and sustained margin growth.

Learn more at www.coforge.com.