Westlake Portfolio Management Successfully Onboards $300+ Million Active Auto Loan Portfolio

LOS ANGELES--(BUSINESS WIRE)--Westlake Portfolio Management (WPM), a premier primary and backup servicer specializing in auto and specialty consumer assets, announced today the successful onboarding and servicing of a $300 million portfolio of auto loans on behalf of a leading institutional asset owner.

This transition represents a significant milestone in WPM’s continued growth as a trusted servicing provider for financial institutions seeking rapid portfolio onboarding, enhanced collections operations, and measurable performance improvements. In this transition, WPM will be handling customer service calls, title administration, monthly collections, repossession and remarketing of assets and the inevitable charge-off accounts. In order to best service the entire portfolio, WPM offers consumers many self service and digital-friendly options to keep their loan paid current as well as customer service agents available via phone, email and chat.

“We are proud to execute a seamless transfer of servicing at this scale,” said Todd Laruffa, VP, Westlake Portfolio Management. “Our team executed an accelerated boarding process and initiated customer engagement immediately. WPM’s platform is built for both speed and precision—allowing us to stabilize portfolios quickly and drive performance from day one.”

Leveraging its national servicing platform and proprietary technology, WPM delivered:

• A rapid, error-free portfolio load
• Immediate customer outreach through omnichannel communication tools
• Data-driven loss mitigation strategies tailored to portfolio’s asset characteristics
• Enhanced collections efficiency through advanced segmentation and modeling
• Early-stage delinquency reduction through proactive account management

The client selected WPM based on its proven ability to execute complex portfolio transitions with speed, transparency, and operational rigor, while maintaining a strong focus on compliance and customer experience.

WPM’s servicing capabilities span customer service, collections, repossession management, bankruptcy, remarketing, payment processing, and compliance oversight — supported by a technology platform designed to optimize outcomes across a wide range of asset types. Today, WPM services billions and billions in consumer assets for banks, credit unions, fintech lenders, and institutional investors.

“Our focus is on delivering consistent, measurable results,” added Laruffa. “From day one, we prioritize collections efficiency, delinquency reduction, and a seamless experience for both clients and customers. We strive to outperform initial expectations by leveraging our technology, collection strategy and industry experience.”

For more information about Westlake Portfolio Management and its servicing solutions, visit www.wpmservicing.com.

About Westlake Technology Holdings: Westlake Technology Holdings is an auto and finance technology company headquartered in Los Angeles, CA with over $27 billion in assets under management. Westlake Financial (“Westlake”) originates indirect automotive retail installment contracts through a nationwide network of new and used automotive and a wide variety of asset types. Westlake also offers credit facilities and commercial real estate loans through Westlake Capital Finance (WCF); portfolio servicing through Westlake Portfolio Management (WPM); floor plan lines of credit are provided through its Westlake Flooring Services division, www.WestlakeFlooringServices.com; shared cash flow auto lending through Westlake’s wholly-owned subsidiary, Western Funding Inc., a Nevada based auto lender; indirect automotive leasing for credit unions through Westlake’s subsidiary, Credit Union Leasing of America (CULA); dealer leads and direct-to-consumer auto loans are offered through Westlake Direct; consumer installment loans are offered through Westlake’s wholly-owned subsidiary LoanCenter, www.loancenter.com.