PCI Pal Raises the Bar for Payment Security With HITRUST Certification and SOC 2 Type II

CHARLOTTE, N.C.--(BUSINESS WIRE)--PCI Pal^® (LON: PCIP), the global provider of secure payment solutions, has further strengthened its position as a trusted enterprise partner with the achievement of SOC 2 Type II attestation, delivering a level of assurance that goes beyond industry norms.

While many vendors rely on SOC 2 alone, PCI Pal has taken a more comprehensive approach. By combining SOC 2 Type II with HITRUST certification, the organization is setting a higher standard for security and compliance, one designed to meet the demands of the most highly regulated industries.

This dual achievement provides independent, third-party validation of PCI Pal’s data protection, governance and risk management controls across its entire platform. Crucially, it ensures end-to-end assurance across the full product portfolio, giving enterprises confidence that security is embedded at every layer, not applied in isolation.

HITRUST, in particular, represents a significant differentiator. As a harmonized framework that incorporates multiple regulatory requirements, including HIPAA, it offers a more rigorous and comprehensive model for managing risk. By achieving HITRUST certification alongside SOC 2 Type II, PCI Pal is not simply aligning with industry norms, it’s moving ahead of them.

Security and compliance have long underpinned PCI Pal’s platform innovation, enabling organizations to adopt new payment technologies with confidence. This latest milestone reinforces that foundation, supporting secure customer interactions across both human and AI-driven environments, and across an expanding partner ecosystem.

For customers and partners operating in sectors such as healthcare, financial services and insurance, the impact is immediate. Recognized, independently validated standards help reduce friction in procurement processes, accelerate sales cycles, and simplify due diligence, particularly in markets such as North America where layered compliance requirements are especially stringent across distinct industries.

“Security is not a checkpoint for PCI Pal, it’s a continuous, platform-wide commitment,” said Royston Ballard, Chief Information Security Officer at PCI Pal. “Achieving SOC 2 Type II attestation alongside HITRUST certification demonstrates not only the strength of our controls, but our decision to go beyond baseline standards and deliver a higher level of assurance across the entire platform.”

As regulatory expectations continue to evolve, PCI Pal’s approach reflects a clear direction of travel: delivering security and trust that is not only proven, but purpose-built for enterprise scale, giving organizations the confidence to move faster, innovate further, and operate securely in even the most demanding environments.

All certifications form part of PCI Pal’s broader compliance portfolio, accessible through the PCI Pal Trust Center, providing transparency and easy access to the information enterprise buyers need.

About PCI Pal

PCI Pal is the global provider of secure payment solutions, empowering organizations to securely take payments across any business communications environment including voice, chat, social, email, and contact center. With its patented, cloud-based platform, PCI Pal ensures that no sensitive payment data ever enters or passes through an organization’s environment, helping businesses stay compliant while delivering exceptional customer experiences.