NRC Health Named #1 Best in KLAS Again for Healthcare Experience Management

LINCOLN, Neb.--(BUSINESS WIRE)--NRC Health, a leader in healthcare-built technology and data-driven insights advancing Human Understanding in care delivery, today announced it has received the 2026 Best in KLAS Award for Healthcare Experience Management for the third time in four years.

This honor highlights NRC Health’s long-standing leadership in healthcare experience management, built on more than 40 years of innovation and collaboration.

“This recognition reflects the dedication of our team and the trust our partners place in us,” said Trent Green, CEO of NRC Health. “For more than four decades, we’ve helped healthcare organizations understand the full human story behind every patient and employee interaction. Being named Best in KLAS again reinforces our commitment to co-designing solutions with our partners that turn insight into meaningful improvement.”

Ranked #1 again in the Healthcare Experience Management category, NRC Health continues to lead as a trusted partner enabling healthcare organizations to improve care, experience, and outcomes. Grounded in a deep understanding of real-world workflows and purpose-built for healthcare, NRC Health brings together a contemporary platform, proven techniques, and advanced technology, co-designed with its partners, to deliver a 360-degree view of experience that supports informed decision-making at every level.

“Being named Best in KLAS once again highlights the difference that thoughtful innovation and collaboration can make,” said Helen Hrdy, NRC Health’s Chief Operating Officer. “We’re proud to work alongside our partners, including many of the most respected and trusted healthcare organizations in the country, to translate insights into meaningful actions that improve experiences and outcomes every day.”

The 2026 Best in KLAS Healthcare Experience Management category recognizes top-performing solutions that help healthcare organizations measure and improve the healthcare experience for patients, family members, clinicians, and staff.

“The Best in KLAS awards recognize the vendors who consistently deliver excellence through partnership with healthcare organizations,” said KLAS CEO Adam Gale. “Winning this award means customers trust you to help them succeed in our rapidly changing healthcare landscape. This means helping them improve patient care, achieve better outcomes, and find true ROI. We’re honored to amplify the voice of providers and payers at KLAS, and to celebrate those vendors who turn feedback into action.”

NRC Health will be formally recognized at the Best in KLAS Awards Celebration on Monday, March 9, 2026, in Las Vegas, in conjunction with the HIMSS conference.

To read the full 2026 Best in KLAS: Software & Services report, visit: https://klasresearch.com/report/2026-best-in-klas-awards-software-and-services/3906

About NRC Health:

For more than 40 years, NRC Health (NASDAQ: NRC) has led the charge to humanize healthcare and support organizations in their understanding of each unique individual.

NRC Health’s commitment to Human Understanding helps leading healthcare systems get to know each person they serve not as point-in-time insights, but in the context of an ongoing relationship. Guided by its uniquely empathic heritage, patient-focused approach, unmatched market research, and emphasis on consumer preferences, NRC Health is transforming the healthcare experience and creating strong outcomes for patients and entire healthcare systems.

For more information, email [e-mail] or visit www.nrchealth.com.

About KLAS:

KLAS is a research and insights firm on a global mission to improve healthcare. Working with thousands of healthcare professionals and clinicians, KLAS gathers data and insights on software and services to deliver timely reports and performance data that represent provider and payer voices and act as catalysts for improving vendor performance. The KLAS research team publishes reports covering the most pressing questions facing healthcare technology today, which provide early insights on the future of healthcare technology solutions. KLAS also fosters measurement and collaboration between healthcare providers and payers, and best-practice adoption.

Learn more at klasresearch.com.