NeuBird AI Experiences Rapid Adoption of its AI SRE Agent for Incident Resolution Across Healthcare, Banking, Retail and High Tech

Trusted by Leading Enterprises, NeuBird AI Resolved 230,000 Incidents and Saved $1.8M in Engineering Time in 2025

SAN FRANCISCO--(BUSINESS WIRE)--NeuBird AI, the world’s leading agentic AI SRE, today announced significant product adoption milestones and industry accolades throughout 2025. NeuBird AI has quickly gained traction among IT operations professionals as their new go-to solution for autonomous incident response. In 2025, customers used NeuBird’s AI SRE agent to autonomously resolve 230,000 alerts, saving 12,000 engineer hours and $1.8M in engineering spend. NeuBird AI also received recognition as a 2025 Gartner Cool Vendor, was named one of CRN’s 10 Hottest DevOps Startups of 2025 and joined the AWS Generative AI Accelerator, establishing clear market validation for its approach to agentic AI in IT operations. NeuBird AI’s rapid market adoption and Gartner Cool Vendor recognition sets the foundation for the company’s aggressive growth in 2026.

“2025 exceeded our expectations. It was a huge year for NeuBird AI as we moved from product launch to rapid market adoption and demonstrated the real-world impact of agentic AI in IT operations,” said Gou Rao, CEO and co-founder of NeuBird AI. “As we enter 2026, we're continuing our laser focus on product innovation and ramping go-to-market so more IT and SRE teams can resolve incidents faster and more efficiently and leverage the power of agentic AI to address the growing complexity of modern tech stacks.”

Rapid Adoption of NeuBird AI’s SRE Agent Driven by Proven ROI

Since launching in December 2024, NeuBird AI has seen strong and continually accelerating customer adoption across a range of companies in healthcare, AI analytics, retail, banking, legal tech, data storage, software development, transportation and travel.

Throughout 2025, NeuBird AI handled 230,000 alerts across customers’ IT stacks, autonomously triaging and investigating incidents in real time. The tool’s agentic AI capabilities enabled it to deliver root cause analysis and actionable remediation recommendations that reduced mean time to resolution (MTTR) by up to 88% for customers. NeuBird AI saved an estimated 12,000 engineering hours, freeing teams to focus on revenue-generating activities rather than firefighting. For example, an electric manufacturing company used NeuBird AI to cut alert noise by more than 78%, reclaim 30% of incident management hours and realize hundreds of thousands of dollars in annual savings all from a single deployment.

Expanding the agent’s robust capabilities throughout 2025, NeuBird AI delivered multiple advancements including:

• SOC 2 Type II compliance, validating the company’s commitment to building AI agents with security and trust as core design principles.
• Strategic integrations with Datadog, PagerDuty, Slack and GitHub, adding agentic AI automation into customers’ existing IT operations workflows.
• Launch of MCP server to facilitate direct interaction with its SRE AI agent using natural language through tools like Claude Code and Cursor.
• In-VPC (Virtual Private Cloud) deployment to cater to customers with stringent security, governance and data privacy requirements.
• Free self-service trial, making NeuBird AI the only SRE AI agent on the market that engineering and IT teams can deploy for free in minutes and immediately begin incident investigation with full capabilities.
• “No prompting needed” autonomous incident investigation that integrates with existing incident management tools and observability tech stacks across on-premesis, hybrid and multi-cloud environments for real-time incident diagnosis, root cause analysis and remediation recommendations.
• Ability to choose your own AI model, including the latest models of ChatGPT, Gemini, Amazon Bedrock, Claude and more.

“Our team was able to get up and running with NeuBird AI rapidly,” said Madhu Jahagirdar, VP of cloud, technology and product at DeepHealth. “It’s like having an always-on AI SRE that delivers real-time incident diagnosis and actionable fixes 24x7, saving our engineers hours of troubleshooting and improving service quality for our customers.”

Strategic Cloud Partnerships with Amazon Web Services and Microsoft Support Customers Across Cloud and Hybrid Infrastructures

NeuBird AI expanded its partner ecosystem in 2025, establishing key relationships with Amazon Web Services (AWS) and Microsoft to deliver enterprise-grade AI SRE capabilities across cloud environments and hybrid configurations.

In addition to establishing availability in the AWS Marketplace and joining the AWS ISV Accelerate Program, NeuBird AI strengthened its AWS integration capabilities to support customers running workloads on AWS infrastructure. The company was also accepted into the AWS Generative AI Accelerator and achieved dual AWS Generative AI Competency in the Generative AI Applications and Infrastructure and Data categories.

In 2025, NeuBird AI became a Microsoft ISV Success Partner, making its SRE agent one of the first GenAI-powered SREs available on the Azure Marketplace, and joined the Microsoft for Startups Pegasus Program, providing NeuBird AI with access to powerful AI tools to scale smarter and faster. The company also expanded capabilities with a Microsoft Azure integration and agent to agent collaboration with Microsoft Azure SRE.

Analyst Accolades and Award Wins Underscore NeuBird AI’s Innovative Approach to Agentic ITOps

NeuBird AI earned recognition from leading industry analysts and publications throughout 2025, including being named a 2025 Gartner Cool Vendor in IT Operations Leveraging Generative AI and featured in multiple Gartner Hype Cycles including AI in IT Operations, I&O Automation and Site Reliability Engineering.

Business Insider featured NeuBird AI as a Top Startup to Bet Your Career On, recognizing the company’s innovative approach for agentic SRE and promising growth trajectory. CRN named NeuBird AI one of the 10 Hottest DevOps Startups of 2025 for the company’s success in redefining incident resolution with intelligent automation.

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About

NeuBird AI is pioneering the use of agentic AI for IT operations to address the scarcity in skilled human talent in keeping up with an increasingly complex modern technology stack. With its flagship product, NeuBird AI simplifies complex data analysis and offers actionable insights in real time, empowering companies to innovate faster and more effectively. Visit Neubird.ai to learn more.