USAA Names Dan Griffiths Chief Information Officer to Drive Secure, Simplified Digital Member Experiences

SAN ANTONIO--(BUSINESS WIRE)--USAA today announced the appointment of Dan Griffiths as Chief Information Officer, effective February 5, 2026. A proven financial‑services technology leader, Griffiths brings decades of experience modernizing platforms, enhancing cybersecurity and delivering intuitive digital solutions at scale.

“This leadership addition reflects our continued focus on service excellence, operational strength and delivering meaningful value to our members,” said Juan C. Andrade, president and CEO of USAA. “Dan brings the experience and discipline to deliver on our commitments to members through secure, reliable and intuitive technology. His leadership strengthens how we deliver protection, advice and experience‑led value for the military community we are privileged to serve.”

Griffiths most recently served as Group Chief Information Officer for Santander US and Santander Bank globally. Prior to that, he held senior technology leadership roles at Banco Santander, including Head of Technology and Operations for North America.

He previously served at TD Bank as Group CTO for credit cards, insurance, TD Securities, treasury and technology enterprise services. Earlier roles included technology leadership positions at Barclays Capital, Lehman Brothers and JPMorgan Chase. Griffiths holds a bachelor of science with honors in computer science from the Polytechnic of Wales.

“Technology is how members experience our promise,” said Griffiths. “We will prioritize secure platforms, intuitive digital journeys and the engineering rigor that keeps USAA always-on. My goal is to translate reliability and simplicity into member value, so every interaction feels effortless, protected and personal.”

About USAA

About USAA Founded in 1922 by a group of military officers, USAA is among the leading providers of insurance, banking and retirement solutions and serves 14 million members of the U.S. military, veterans who have honorably served and their families. Headquartered in San Antonio, USAA has offices in eight U.S. cities and three overseas locations and employs more than 38,000 people worldwide. Each year, the company contributes to national and local nonprofits in support of military families and communities where employees live and work. For more information about USAA, follow us on Facebook, Instagram or X (@USAA), or visit usaa.com