Dental City Triples Productivity with Infios’s Integrated Robotics Solution

Advanced automation and intelligent warehouse management combine to double capacity and accelerate fulfillment – without expanding footprint

MINNEAPOLIS--(BUSINESS WIRE)--Infios, a global leader in intelligent supply chain execution, today announced the successful expansion of its long-term partnership with Dental City, deploying an advanced Autonomous Mobile Robotics (AMR) solution fully integrated with Infios Warehouse Management (WM).

Infios successfully deployed and optimized a robotic fulfillment system at Dental City's 40,000-square-foot distribution center, achieving transformative results within just three months. Built as a natural extension of Dental City’s longstanding use of Infios WM, the integration doubled operational capacity, enhanced order accuracy and extended the facility's lifespan by up to five years – without the need for expansion. This milestone was enabled by Infios's integration of Autonomous Mobile Robotics (AMR) within its intelligent warehouse platform, further strengthening a partnership that began in 2008.

“As a smaller distribution center, remaining competitive with larger players requires smart, strategic innovation,” said John Mathys, President, Dental City. “With Infios, we saw immediate results from the AMR integration – tripling our pick rates and enabling same-day fulfillment and two-day delivery guarantee nationwide. We initially projected a three-year ROI, but it’s now tracking closer to just over a year.”

Infios led the full integration of Locus Origin and Vector robots into its WM platform, enabling smarter cartonization, optimized zone picking and frictionless navigation via QR-coded mapping. These innovations have cut order cycle times to just minutes and reduced physical strain on employees while increasing overall workforce engagement and improving overall customer satisfaction.

“Our nearly two-decade partnership with Dental City continues to evolve, driven by our shared commitment to continuous improvement and operational excellence,” said Matt Gregory, SVP EMEA Growth & Global Hardware. “Order accuracy now stands at an impressive 99.85% – a testament to the power of intelligent automation and collaboration.”

The success of the Infios-driven transformation was recently recognized with Dental City awarded “Best Use of Robotics” at the Supply Chain Excellence Awards USA, underscoring the impact of their intelligent warehouse modernization.

For more information, please visit Infios.com.

About Dental City

Based in Green Bay, Wisconsin, Dental City has served independent dentists, DSOs, and buying groups nationwide for over 30 years. With nearly 500 brands and tens of thousands of products in stock, Dental City guarantees same-day shipping and 2-day nationwide delivery, keeping dental practices running smoothly and confidently.

About Infios

Infios is a global leader in intelligent supply chain execution, relentlessly making supply chains better - every single day. With a portfolio of adaptable solutions, we empower businesses of all sizes to simplify operations, optimize efficiency, and drive measurable impact. Infios serves more than 5,000 customers across 70 countries, delivering adaptable and innovative technologies that evolve with changing business needs. Our deep expertise and commitment to purposeful innovation help businesses turn supply chains into a competitive advantage, building resilience and shaping a more sustainable future. Infios is a joint venture of international technology provider Körber and global investment firm KKR.

Learn more at Infios.com.