Virgin Media O2, NEC and Netcracker Headline TM Forum Tokyo Event Focusing on the Next Wave of Telco Innovation

Netcracker, Along With Its Parent Company and Key Customer, Will Discuss Critical Topics, Including How to Foster Growth, Encourage Continuous Innovation and Unlock New Revenue Opportunities Using the Power of AI

WALTHAM, Mass.--(BUSINESS WIRE)--Netcracker Technology announced today that it will participate in panel discussions – including the opening keynote panel – with executives from its customer Virgin Media O2 and parent company NEC during the TM Forum Tour event at the Hilton Tokyo Odaiba on Wednesday, January 28. Netcracker is a sponsor of the event and will highlight how its suite of innovative products and solutions, including Netcracker Agentic AI Solution, Netcracker Digital BSS and Intelligent Operations Automation, help operators deliver AI-driven transformation and thrive in the digital ecosystem by:

• Redefining monetization for a digital world
• Revolutionizing customer experience with automated consumer and B2B customer journey management
• Supporting partner ecosystems to build new telco and non-telco revenue streams
• Harnessing the power of AI and automation to accelerate operational efficiency

During the opening keynote panel, Eva Slattery, Director of Major Programmes at Virgin Media O2, will discuss the pivotal role Netcracker played in the success of the operator’s transformation and how it has unlocked differentiated customer experiences and new revenue opportunities. In addition, Akio Yamada, Corporate Senior Vice President and Head of the AI Technology Services Business Division at NEC, will share how NEC and Netcracker are helping operators drive growth by operationalizing AI.

Netcracker will also join a panel discussion with customer Rakuten Mobile on how operators can leverage their networks and the power of AI to quickly launch and monetize new revenue-generating services, streamline operations, reduce overall costs and accelerate the rollout of innovative services at scale.

9:10 a.m. JST | Opening Keynote Panel
Redefining Telco Growth: How Operators and Technology Leaders Are Shaping the Next Phase of Telco Innovation

• Eva Slattery, Director of Major Programmes, Virgin Media O2
• Akio Yamada, Corporate Senior Vice President, Head of AI Technology Services Business Division, NEC
• Moderator: Ari Banerjee, Chief Strategy Officer, Netcracker

3 p.m. JST | Panel Discussion
From Network to Platform: Driving Revenue and Innovation in the AI-Native Era

• Pradeep Kumar, Senior Manager, Network Operations, Rakuten Mobile
• Ari Banerjee, Chief Strategy Officer, Netcracker

About Netcracker Technology
Netcracker Technology, a wholly-owned subsidiary of NEC Corporation, has the expertise, culture and resources to help service providers around the world transform their businesses to thrive in the digital economy. Our innovative solutions, value-driven services and unbroken delivery track record have enabled our customers to grow and succeed for more than three decades. With the latest technological advancements in key areas including 5G monetization, AI, automation and vertical industries, we help service providers to reach their transformation goals, advance their telco to techco evolution and realize business growth and profitability. To learn more, visit www.netcracker.com.