Klaviyo Appoints Chano Fernández as co-CEO, Joining Co-Founder and co-CEO Andrew Bialecki

BOSTON--(BUSINESS WIRE)--Klaviyo (NYSE: KVYO), the B2C CRM, today announced that Chano Fernández has been appointed co-CEO, effective January 1, 2026. Fernández will lead Klaviyo alongside Co-Founder and co-CEO Andrew Bialecki, bringing global enterprise leadership expertise to support the company’s next phase of growth.

In their respective roles as co-CEOs, Bialecki will now focus fully on driving Klaviyo’s AI vision and building AI-first products, while Fernández will lead go-to-market, operations, and general & administrative functions.

“We have a saying at Klaviyo: ‘We’re 1% done.’ With AI unlocking possibilities for B2C businesses that were unimaginable even a year ago, that mindset has never felt more true,” said Andrew Bialecki, co-CEO of Klaviyo. “This is a once-in-a-generation technology shift, and we intend to lead it. To move at the speed AI demands, we’re strengthening an already strong team. Chano’s track record leading world-class global organizations — along with his deep familiarity with Klaviyo — made this an extraordinary opportunity we had to seize. With Chano driving GTM and global operations, I can stay focused on developing the AI-first products that will shape the next decade of Klaviyo and accelerate our innovation even further. I’m thrilled to welcome him as co-CEO and energized by what we’ll build next for our customers.”

Fernández brings a proven track record of scaling global enterprise businesses and leading organizations through major inflection points. He played key leadership roles at SAP, served as co-CEO of Workday where he helped expand the company’s global and enterprise footprint, and most recently was co-CEO of Eightfold, an AI-native platform undergoing rapid growth and innovation. In addition to his CEO experience, Fernández knows Klaviyo well—he has served on the company’s Board for the past two years and most recently stepped in as Interim Executive Officer. He now brings this combination of global enterprise leadership and firsthand understanding of Klaviyo’s customers and product to help accelerate the company’s momentum and drive its next phase of growth.

“It has been a privilege to have a front-row seat to Klaviyo’s amazing growth and get to know its customers, culture and product,” said Chano Fernández, incoming co-CEO. “This is a pivotal moment for our industry — AI is reshaping how brands understand and deepen relationships with their consumers. I am excited to advance our position as the B2C CRM market leader and help our customers harness this transformation in ways that drive real business impact. Andrew is exactly the kind of passionate and forward-thinking leader who I am energized to work beside. He’s a builder at heart, and together we’ll push Klaviyo further than ever. I am thrilled to partner with him and the entire leadership team to take Klaviyo successfully into the next chapter.”

The appointment enhances Klaviyo’s capacity to pursue global opportunities, advance up-market, and lead the AI revolution in B2C CRM. With a co-CEO model, the company gains additional focus across its most important priorities and doubles its leadership horsepower to match its ambition — marking an exciting milestone for Klaviyo at an extraordinary moment in the industry.

About Klaviyo

Klaviyo (NYSE: KVYO) is the B2C CRM. Powered by its built-in data platform and AI, Klaviyo combines marketing automation, analytics, and customer service into one unified solution, making it easy for businesses to know their customers and grow faster. Klaviyo (CLAY-vee-oh) helps over 183,000 brands like Mattel, Glossier, Daily Harvest, and Liquid Death deliver 1:1 experiences at scale, improve efficiency, and drive revenue.

Source: Klaviyo, Inc.
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