Mahalo Banking Wins Product Innovation Award for Mobile Banking in Credit Union Times 2025 LUMINARIES

~Mobile banking platform recognized for innovative advancements in digital security and accessibility~

TROY, Mich.--(BUSINESS WIRE)--Mahalo Banking, a CUSO providing online and mobile banking solutions for credit unions, has been named the Product Innovation – Mobile Banking winner in this year’s Credit Union Times LUMINARIES Awards. This accolade recognizes Mahalo for delivering an exceptional mobile banking solution tailored to the distinct needs of credit unions that redefines the member experience, reinforces security strength, and advances user accessibility.

Mahalo earned this year’s award for two industry-first innovations purpose-built for the credit union market: Credential Assurance Technology (CAT), a real-time, AI-resistant fraud prevention solution, and Thoughtful Banking®, a neurodiversity-inclusive digital banking experience that supports individuals with dyslexia, ADHD, autism, colorblindness, motor disabilities, epilepsy, and visual impairments.

As credential-based cyberattacks surged 71% in 2024, credit unions faced mounting operational strain and member anxiety. CAT eliminates credential stuffing attempts at the authentication layer and proactively monitors for hijacked sessions, preventing unauthorized access before it occurs without disrupting legitimate users. It blocks AI-driven bot attacks, detects session hijacking in real time, removes the need for CAPTCHAs, and reduces help desk burden associated with failed logins and lockouts.

Thoughtful Banking® extends Mahalo’s commitment to inclusivity and addresses persistent gaps in accessibility that remain even among ADA-compliant digital banking systems. Its customizable interface options and accessibility-centered features make digital banking more intuitive for members with diverse needs and cognitive preferences.

“We are honored to be recognized for our continued investment in innovation that supports and protects credit union members,” said Denny Howell, COO of Mahalo. “This award reinforces our mission to build a secure, inclusive platform that ensures every member has a safe and meaningful digital banking experience.”

Winners of the Credit Union Times LUMINARIES Awards were selected by an independent panel of industry experts from hundreds of submissions nationwide. The program celebrates individuals and organizations advancing the credit union movement through innovative technology, leadership, and measurable impact.

About Mahalo

Mahalo Banking provides online and mobile banking solutions for credit unions. Based in Troy, Mich., the Mahalo platform is designed and built on superior architecture with deep integration to core processing, providing security and a robust feature set across all delivery channels for a true omni experience. Mahalo offers the industry’s first and only online banking solution to fully integrate comprehensive neurodiverse functionality directly into its platform. This inclusive approach allows credit unions to support and embrace all members and accommodate their unique needs.

For more information about Mahalo Banking, please visit us at mahalobanking.com, follow us on Twitter or connect via LinkedIn.