Alight Earns Top 5 Rankings for User Experience and Vendor Satisfaction in 2025 Sapient HR Systems Report

CHICAGO--(BUSINESS WIRE)--Alight, Inc. (NYSE: ALIT), a leading cloud-based human capital and technology-enabled services provider, today announced its top 5 placements in Sapient Insights Group’s 28^th Annual HR Systems Survey Report.

This prestigious report highlights the top-performing HR technology solutions based on vendor and customer feedback. Alight earned top 5 rankings in User Experience and Vendor Satisfaction in the enterprise category, underscoring its strength in delivering technology that helps employers elevate their benefits experiences and drive measurable business and employee success. Now in its 28th year, Sapient's HR Systems Survey is the longest-running, most comprehensive survey of the HR technology landscape, as well as the only completely objective, non-sponsored study of its kind. This year, HR professionals representing 4,670 organizations worldwide participated, and 1,000 technology vendors were referenced.

“Alight stands out as a top performer in the 28th Annual Sapient Insights HR Systems Survey. With strong adoption among large enterprises and healthy momentum in new RFP activity, Alight has clearly made a name for themselves among their current users and potential buyers,” said Stacey Harris, Chief Research Officer at Sapient Insights Group. “Comments from Alight’s users highlighted the platform’s combination of compliance reliability, advanced analytics and personalized engagement tools. Alight’s expertise in navigating complex benefits strategies, its robust wellness resources and its ability to drive better business outcomes show that Alight’s users value their partnership with a vendor that is clearly working with them to achieve long-term success.”

According to Alight’s 2025 Employee Mindset Study, 64% of employees with comprehensive workplace benefits report an exceptional employee experience—20 points higher than those without comprehensive benefits, highlighting the critical role of integrated support systems in helping employees navigate healthcare needs and benefits.

"We are honored to be recognized by the Sapient Insights Group for our commitment to delivering exceptional user experiences and being a trusted partner to our clients," said Rob Sturrus, Chief Client Officer at Alight. "These top 5 rankings are a testament to the dedication of our teams and the ongoing innovation behind the Alight Worklife® platform, as we empower organizations to create meaningful benefits experiences that support employee wellbeing and drive lasting business outcomes."

About Alight Solutions

Alight is a leading cloud-based human capital technology and services provider for many of the world’s largest organizations and 35 million people and dependents. Through the administration of employee benefits, Alight helps clients gain a benefits advantage while building a healthy and financially secure workforce by unifying the benefits ecosystem across health, wealth, wellbeing, absence management and navigation. Our Alight Worklife® platform empowers employers to gain a deeper understanding of their workforce and engage them throughout life’s most important moments with personalized benefits management and data-driven insights, leading to increased employee wellbeing, engagement and productivity. Learn more about the Alight Benefits Advantage™ at alight.com.