BigPanda Acquires Velocity to Accelerate Leadership in Agentic IT Operations

Acquisition expands BigPanda’s leadership team, deepens investment in agentic AI, and accelerates delivery of AI-driven automation.

SAN FRANCISCO--(BUSINESS WIRE)--BigPanda, a leader in Agentic IT Operations, today announced the acquisition of Velocity, an AI-powered SRE company with deep expertise with SRE and major incident response teams.

The move strengthens BigPanda’s leadership in the fast-emerging field of agentic AI for IT Operations and advances the company’s vision to bring reasoning-based automation to one of the largest and most expensive frontiers of manual, human-driven work in the enterprise.

Advancing the Era of Agentic IT Operations

BigPanda was founded on the belief that AI could fundamentally change how enterprises keep digital services running by eliminating the manual toil that holds back IT Operations teams.

With its Agentic IT Operations platform, BigPanda automates L1 Operations, augments SRE and major incident teams, and predicts and prevents incidents before they impact customers.

The acquisition of Velocity deepens that foundation. Their talent, technology, and customer-centric mindset are a natural fit for BigPanda as customers work to transform reactive, human-led operations into proactive, reasoning-based automation that frees talent from repetitive tasks and reduces operating costs.

“BigPanda is defining what Agentic IT Operations looks like in the enterprise, and our customers are already realizing powerful and measurable outcomes,” said Assaf Resnick, CEO and co-founder of BigPanda. “With Velocity, we’re accelerating that vision with world-class talent, proven technology, and shared belief in how agentic AI will redefine IT Operations.”

Automating the $250 Billion Manual Operations Market

Global enterprises spend more than $250 billion annually on manual, human-driven IT operations, encompassing detection, response, and prevention. These workflows are prime for automation with agentic AI to reduce operational costs and reduce incident impact.

With Velocity’s technology and expertise, BigPanda will further accelerate its AI Detection and Response product to automate manual L1 operations, helping IT teams reduce MTTR, reduce costs, and improve overall IT resilience.

Welcoming Velocity’s Leadership and Team

As part of the acquisition, Tal Kain, founder and CEO of Velocity, joins BigPanda as VP of AI Detection and Response. Tal brings decades of experience leading high-impact engineering teams and building AI systems that scale in complex enterprise environments.

Before founding Velocity, Tal held leadership roles in several successful startups, including companies acquired by Oracle, Verint, and PSG. His early career in Israel’s elite Unit 8200 laid the foundation for a lifelong focus on intelligent automation and operational resilience.

“Velocity was built on the conviction that engineers should focus on solving big problems, not chasing alerts,” said Tal Kain, Founder and CEO of Velocity. “Combining Velocity's innovation with BigPanda's reach, scale, and data foundation, we're able to deliver agentic workflows and AI-native tools so teams can move faster, stay focused, and deliver reliability at scale.”

About BigPanda

BigPanda delivers agentic automation for IT Operations. We enable enterprises to keep the digital world running by transforming manual and reactive human processes into intelligent, autonomous systems that detect, respond, and prevent IT incidents at machine speed. That’s why the world’s most trusted brands rely on BigPanda to improve operational efficiency and deliver exceptional service reliability to their customers.

Learn more at www.bigpanda.io.