Aras Recognized with IDC’s 2025 SaaS Customer Satisfaction Award for PLM

Achieves highest customer satisfaction among PLM vendors

ANDOVER, Mass.--(BUSINESS WIRE)--Aras, a leader in product lifecycle management (PLM) and digital thread solutions, today announced that it has been awarded the 2025 SaaS PLM Customer Satisfaction (CSAT) Award from IDC, a leading global provider of IT research and advisory services. The IDC SaaS CSAT awards recognize the leading SaaS vendors in 23 different application markets, honoring those who achieve the highest customer satisfaction scores based entirely on end-user feedback. Aras was the highest scoring company in the PLM application market.

Results are based on IDC’s annual SaaS Path Survey, a global study of nearly 2,900 organizations across geographic regions, industries, and company sizes. Customers rate their SaaS vendors on more than 30 different satisfaction metrics, including product innovation, ease of use, integration, customer support, and overall value delivered.

According to John Snow, Research Director, Product Innovation Strategies at IDC, “Aras continues to march to the beat of a different drummer as it pursues manufacturers that want or need more control over their product development processes.”

“This recognition is especially meaningful because it comes directly from end-users, reflecting the value they see in Aras Innovator SaaS,” said Leon Lauritsen, CEO of Aras. “We believe it validates our commitment to delivering customers the same level of capability and agility they get from traditional PLM on a modern, highly scalable cloud infrastructure.”

Aras Innovator brings PLM to the cloud without compromise, embracing the scale of modern business while providing the security, availability, and agility required by today’s global enterprises. With integrated DevOps grounded in SAFe best practices and high availability to support critical business processes, Aras Innovator SaaS provides the flexibility and reliability enterprises need to accelerate innovation in the cloud.

About Aras
Aras is a leading provider of product lifecycle management and digital thread solutions. Its technology enables the rapid delivery of flexible solutions built on a powerful digital thread backbone and a low-code development platform. Aras’ platform and product lifecycle management applications connect users in all disciplines and functions to critical product data and processes across the lifecycle and throughout the extended supply chain. Visit www.aras.com to learn more and follow us on YouTube, X, Facebook, and LinkedIn.

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