Phillips & Cohen Associates Named Top Workplaces Culture Excellence Winner for Employee Well-Being

WILMINGTON, Del.--(BUSINESS WIRE)--Phillips & Cohen Associates, Ltd. (PCA), a global leader in compassionate customer care and specialized debt recovery collection solutions, today announced it has been named a Fall 2025 Top Workplaces Culture Excellence Award winner in the category of Employee Well-Being, presented by Energage.

The recognition is based on anonymous employee feedback gathered through Energage’s Top Workplace program, which measures engagement and other key workplace indicators. This acknowledgment highlights PCA’s commitment to fostering a workplace culture where employees feel valued, supported, and empowered to thrive.

PCA has been named a Top Delaware Workplace 13 times and a Top U.S. Workplace twice, reflecting a longstanding investment in initiatives that enhance both the employee and customer experience. The company has also been recognized in previous years for excellence in Clued-in Management, Communication, and Leadership, underscoring its consistent focus on building a culture of connection and continuous improvement.

A key factor contributing to this recognition is PCA’s introduction of an AI-powered support application called the Wellbeing Tool, a product supported by Elephants Don’t Forget, a long-time partner of Phillips & Cohen in the areas of employee learning and development. The Wellbeing Tool connects employees with PCA’s well-being resources—including its Employee Assistance Program and online support library—through an anonymous, micro, employee-friendly experience. This approach makes it easier for employees to engage with support resources and reinforces PCA’s holistic approach to well-being.

“We are always honored to be named a Top Workplace, but there’s special pride in being recognized for our outstanding culture,” said Curtis Vincent, Chief Human Resources Officer at Phillips & Cohen Associates. “Our people are our greatest asset, and their well-being has a direct and distinct impact on our business success. By listening to our employees and integrating well-being into our corporate strategy, we’re creating an environment where our teams can thrive in every sense.”

This latest award reinforces PCA’s position as a trusted, people-first employer and reflects the company’s continued efforts to integrate employee feedback into meaningful cultural initiatives.

About Phillips & Cohen Associates

Phillips & Cohen Associates, Ltd., built its reputation in the credit industry by providing specialised compassionate engagement services to clients. Focusing on customer care, compliance, and innovation, Phillips & Cohen Associates, Ltd. delivers solutions that support businesses while maintaining sensitivity and professionalism in all interactions.