Nacha’s Payments Innovation Alliance Releases Spanish-Language Resources to Help Prevent Consumer Financial Fraud

RESTON, Va.--(BUSINESS WIRE)--Nacha’s Payments Innovation Alliance, a membership program bringing together diverse global stakeholders seeking to transform the payments industry, has released three new Spanish-language educational resources to help financial institutions inform and protect Spanish-speaking consumers from common financial scams. The materials aim to reduce exploitation by raising awareness of mobile scams and “money mule” activity.

All of the resources were created by the Alliance’s Consumer Financial Exploitation Project Team. The first is an infographic, “¿Alguien le ha enviado dinero? ¡Usted podría ser una mula de dinero!” (“Has Someone Sent You Money? You Could Be a Money Mule!”), which is designed to help consumers identify when they may be unknowingly facilitating fraud. It illustrates how fraudsters manipulate individuals into transferring illicit funds—often exposing them to serious legal and financial consequences.

To complement the information in the infographic the team created a video, “Dinero facil, no existe. Tu preudencia es tu mejor proteccion” (“Highway to Easy Money? Think Again.”). This video provides another engaging format to raise awareness about how to avoid becoming a money mule.

The discussion guide, “Manténgase seguro y tenga cuidado con las estafas móviles” (“Stay Safe and Watch Out for Mobile Scams”), is an easy-to-follow piece covering key tactics used by fraudsters, carried out via smartphones. It provides clear, actionable tips to empower mobile users of all ages to protect their personal information and stay vigilant against these increasingly sophisticated scams.

“These resources help financial institutions educate Spanish-speaking community members on common financial scams,” said Jennifer West, AAP, AFPP, APRP, Senior Director, Payments Innovation Alliance, Education and Accreditation. “Providing clear, accessible information in Spanish strengthens fraud prevention by reaching more people.”

All resources were designed to be easily shared on financial institution websites, at branches and through digital communications. They are part of the Alliance’s ongoing commitment to help financial institutions educate and protect consumers from financial scams.

To learn more about the Alliance, visit https://www.nacha.org/content/payments-innovation-alliance-overview-0.

About Nacha

Nacha governs the thriving ACH Network, the payment system that drives safe, smart, and fast Direct Deposits and Direct Payments with the capability to reach all U.S. bank and credit union accounts. There were 33.6 billion ACH Network payments made in 2024, valued at $86.2 trillion. Through problem-solving and consensus-building among diverse payment industry stakeholders, Nacha advances innovation and interoperability in the payments system. Nacha develops rules and standards, provides industry solutions, and delivers education, accreditation, and advisory services.