Cognigy Joins the New AI Agents and Tools Category in AWS Marketplace to Accelerate Enterprise-Grade Conversational Automation

DALLAS--(BUSINESS WIRE)--Cognigy, a global leader in AI-powered customer service solutions, today announced the availability of Cognigy.AI in the new AI Agents and Tools category of AWS Marketplace. Customers can now easily discover, buy, and deploy AI Agents solutions, including Cognigy.AI, using their AWS accounts, accelerating agent and agentic workflow development.

Cognigy’s conversational AI platform, Cognigy.AI, enables enterprises to deploy AI Agents that automate interactions across voice and chat at scale, integrate with existing systems, and reduce workload through intelligent automation—delivered securely within their AWS environments.

“Our presence in this new category of AWS Marketplace makes it even easier for enterprises to access Cognigy’s market-leading platform and accelerate their journey toward autonomous, agentic service experiences,” said Hardy Myers, SVP of Global Partnerships at Cognigy.

With the availability of AI Agents and Tools in AWS Marketplace, customers can significantly accelerate their procurement process to drive AI innovation, reducing the time needed for vendor evaluations and complex negotiations. With centralized purchasing using AWS accounts, customers maintain visibility and control over licensing, payments, and access through AWS.

To learn more about Cognigy.AI in AWS Marketplace, visit the Cognigy.AI listing. To learn more about the new AI Agents and Tools category in AWS Marketplace, visit https://aws.amazon.com/marketplace/solutions/ai-agents-and-tools.

About Cognigy

Cognigy is transforming the customer service industry with the most advanced AI Agent platform for enterprise contact centers. Its award-winning solution, Cognigy.AI, empowers enterprises to deliver instant, hyper-personalized, multilingual service on any channel. By integrating Generative and Conversational AI to create Agentic AI, Cognigy delivers AI Agents that redefine customer experiences, drive satisfaction, and support contact center employees in real-time. Over 1000 brands worldwide trust Cognigy and its vast partner network to create AI customer service agents for their contact center. Cognigy's impressive worldwide customer portfolio includes Bosch, Nestlé, DHL, Frontier Airlines, Lufthansa Group, Mercedes-Benz and Toyota.

For more information and to book a demo visit: www.cognigy.com. Follow the company on X (formerly Twitter) @Cognigy and on LinkedIn at https://www.linkedin.com/company/cognigy.