-

Arch Insurance Deploys Guidewire for Claims Operations

JERSEY CITY, N.J. & SAN MATEO, Calif.--(BUSINESS WIRE)--Arch Insurance North America and Guidewire (NYSE: GWRE) announced that Arch Insurance North America deployed an initial release of Guidewire ClaimCenter as its new system for claims management. Guidewire PartnerConnect Consulting Global Premier member Deloitte Consulting LLP led the implementation project for Arch Insurance.

Arch Insurance North America Chief Claims Officer Patrick Nails said, “We are pleased with the successful implementation of ClaimCenter on Guidewire Cloud Platform that will further enhance our claims professionals’ ability to meet customer needs.”

“We thank Arch Insurance North America for trusting us to be their implementation partner of the ClaimCenter application,” stated Deloitte Consulting LLP* Managing Directors Michael Cline and Kedar Kamalapurkar. “By leveraging Deloitte’s industry insight, tools, assets, and accelerators, we have helped Arch Insurance achieve a core component of its claims modernization vision.”

Guidewire Head of Professional Services Michael Mahoney commented, “We congratulate Arch Insurance North America on its successful ClaimCenter implementation on Guidewire Cloud Platform and are pleased that Guidewire is serving as the technology foundation for the company’s claims transformation in the cloud.”

*Please see www.deloitte.com/us/about for a detailed description of their legal structure.

About Arch Insurance North America

Arch Insurance North America, part of Arch Capital Group Ltd., includes Arch’s insurance operations in the United States and Canada. Business in the U.S. is written by Arch Insurance Company, Arch Specialty Insurance Company, Arch Property & Casualty Insurance Company and Arch Indemnity Insurance Company. Business in Canada is written by Arch Insurance Canada Ltd. For more information, please visit https://insurance.archgroup.com/.

About Guidewire Software

Guidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently. More than 570 insurance brands in 42 countries, from new ventures to the largest and most complex in the world, rely on Guidewire products. With core systems leveraging data and analytics, digital, and artificial intelligence, Guidewire defines cloud platform excellence for P&C insurers.

We are proud of our unparalleled implementation record, with 1,700+ successful projects supported by the industry’s largest R&D team and SI partner ecosystem. Our marketplace represents the largest solution partner community in P&C, where customers can access hundreds of applications to accelerate integration, localization, and innovation.

For more information, please visit https://www.guidewire.com/ and follow us on X (formerly known as Twitter) and LinkedIn.

NOTE: For information about Guidewire’s trademarks, visit https://www.guidewire.com/legal-notices.

Contacts

Albert Lin
Public Relations Manager
Guidewire Software, Inc.
+1.415.205.4214
allin@guidewire.com

Guidewire Software, Inc.

NYSE:GWRE

Release Summary
Arch Insurance North America deployed an initial release of Guidewire ClaimCenter as its new system for claims management.
Release Versions
$Cashtags

Contacts

Albert Lin
Public Relations Manager
Guidewire Software, Inc.
+1.415.205.4214
allin@guidewire.com

Social Media Profiles
More News From Guidewire Software, Inc.

Santam Goes Live on Guidewire, Laying Foundation for AI-Driven Insurance Innovation in South Africa

CAPE TOWN, South Africa--(BUSINESS WIRE)--Guidewire (NYSE: GWRE) today announced that Santam - Africa’s largest general insurer - has gone live on Guidewire, advancing its strategy to modernize core insurance operations and strengthen digital agility. The cloud deployment provides Santam with a scalable foundation for continuous innovation, improved operational responsiveness, and the broader use of AI across the business. With Guidewire, Santam can build on its commitment to making insurance m...

Peel Mutual Insurance Company Increases AI-Driven Innovation and Growth with Guidewire Cloud

MISSISSAUGA, Ontario & SAN MATEO, Calif.--(BUSINESS WIRE)--Peel Mutual selected Guidewire Cloud to continue its journey toward increased innovation, optimized core insurance processes, and accelerated growth....

1 in 3 UK Customers Comfortable With AI in Insurance but Want Human Checks and Robust Regulation

LONDON--(BUSINESS WIRE)--Guidewire (NYSE: GWRE) today released the latest edition of its annual study of insurance customers in Europe, revealing their attitudes towards insurers' use of artificial intelligence (AI) and identifying opportunities for insurers to continue earning their trust. The 2026 Guidewire European Insurance Consumer Survey found that UK customers feel positive about insurers using AI provided there is human oversight and strong safeguards in place. Almost one third (30 perc...
Back to Newsroom