-

CompassMSP Appoints Milind Shah as Chief Operating Officer to Drive Operational Growth and Client Innovation

Industry veteran brings expertise and agility to national IT services provider

WEST HARTFORD, Conn.--(BUSINESS WIRE)--CompassMSP, a national provider of managed IT and cybersecurity services, is pleased to announce the appointment of Milind Shah as Chief Operating Officer.

Milind’s appointment as COO marks a pivotal step in CompassMSP’s growth strategy as the company continues to expand its national presence and deepen its cybersecurity, cloud, and automation offerings.

Share

Milind brings more than 20 years of leadership in IT strategy, operations, and service delivery. He has held senior roles at ITsavvy, Oak9, and Xerox IT Solutions, where he led a division generating over $800 million in revenue. His cross-industry experience — spanning healthcare, retail, and SaaS security — reflects a deep focus on execution and customer value.

“Milind brings a unique perspective to CompassMSP — he understands the complexity of enterprise infrastructure and the speed required to serve SMB and mid-market clients,” said Michael Rapp, CEO of CompassMSP. “His ability to lead with clarity, scale services, and drive field innovation is exactly what we need to meet the evolving needs of our customers.”

“I’m excited to join CompassMSP and contribute to a company with strong momentum and a clear vision,” said Milind Shah. “There’s real opportunity here to deepen our impact, innovate with purpose, and help clients confidently navigate what’s next.”

Milind’s appointment marks a pivotal step in CompassMSP’s growth strategy as the company continues to expand its national presence and deepen its cybersecurity, cloud, and automation offerings. His leadership will help scale service capabilities while maintaining the trusted, people-first approach that sets CompassMSP apart.

About CompassMSP

CompassMSP is a technology partner built for growing businesses. We deliver best-in-class IT and cybersecurity solutions across the U.S., combining deep expertise with a people-first approach.

Founded in 2016, CompassMSP offers cloud, compliance, cybersecurity, and managed IT services — backed by over 300 dedicated professionals who understand that great tech isn’t just about tools, it’s about trust. To learn more, visit compassmsp.com.

Contacts

CompassMSP:
Roxi Ozolins - Chief Marketing Officer
rozolins@compassmsp.com

Industry:

CompassMSP

Release Versions
English

Contacts

CompassMSP:
Roxi Ozolins - Chief Marketing Officer
rozolins@compassmsp.com

More News From CompassMSP

CompassMSP and The Logic Group: Delivering Personal Service at Scale

PHILADELPHIA--(BUSINESS WIRE)--CompassMSP announced today the acquisition of The Logic Group, a Philadelphia-based firm renowned for its high-touch, personal approach to Managed IT and Cybersecurity services. This partnership unites two organizations built on the shared belief that technology creates the most value when it is anchored by a human-led approach. For over 20 years, The Logic Group has partnered with small- and medium-sized businesses throughout Philadelphia. They provide specialize...

CompassMSP Ends Critical Security Delays via Unified Platform Enhancements

HARTFORD, Conn.--(BUSINESS WIRE)--The most dangerous moment in a cyberattack isn't the breach; it's the delay that follows. Between detection and a full forensic investigation, attackers have a critical window to erase evidence, deepen their foothold, and transform a contained threat into a business-altering event. CompassMSP today announced a major expansion of its security services across a unified platform that bridges the gap between threat detection, digital forensics, and incident respons...

CompassMSP Acquires Simplegrid Technology, Inc., Expanding High-Touch IT and Cybersecurity for Regulated Industries

HARTFORD, Conn.--(BUSINESS WIRE)--CompassMSP today announced the acquisition of Simplegrid Technology, Inc., a New Jersey-based managed services provider specializing in financial services, legal, and healthcare verticals. This strategic combination brings together two client-obsessed organizations with deep expertise in industries where compliance, security, and uptime are non-negotiable. The move pairs CompassMSP’s national scale and broad solution set with Simplegrid’s proven service model,...
Back to Newsroom