-

Medallia Expands with New East Coast Headquarters

Virginia office will serve as innovation hub to attract top talent and engage customers

TYSONS CORNER, Va.--(BUSINESS WIRE)--Medallia, Inc., the global leader in customer and employee experience, today announced the opening of a new East Coast headquarters in Tysons Corner, Va., reinforcing its commitment to innovation, talent, and growth. The new office will serve as a central hub for Medallia’s senior leadership, provide a key location for expanding AI and analytics talent, and create a dynamic space designed to host customers and fuel high-performance teams.

“The new location provides space to deepen our relationships with key customers, expands our leadership presence, and gives us access to world-class talent," said Mark Bishof, CEO of Medallia.

Share

“Tysons will play a critical role in the next chapter of our growth,” said Mark Bishof, CEO of Medallia. “The new location provides space to deepen our relationships with key customers, expands our leadership presence, and gives us access to world-class talent in data science, AI, and experience management.”

Scheduled to open in late 2025, the Tysons Corner headquarters marks a $2-million dollar investment and will bring 100 new jobs over the next two years. Medallia will occupy 31,360 square feet at Tysons Tower, a 579,646-square-foot Class A office property. The office includes a vibrant rooftop space, an assortment of arcade games, and cutting-edge technology all designed to foster collaboration, creativity, and innovation.

Medallia also has a West Coast headquarters in Pleasanton, Calif., along with global offices in Buenos Aires, London, Madrid, Mexico City, Paris, Prague, Tel Aviv, Tokyo, and Toronto.

To learn more about career opportunities at Medallia and what it's like to be part of the team shaping the future of customer experience, visit jobs.medallia.com/.

About Medallia

Medallia is the pioneer and market leader in customer, employee, citizen, and patient experience. As the leading enterprise experience platform, Medallia Experience Cloud is the mission-critical system of record that makes all other applications customer and employee aware. The platform captures billions of experience signals across interactions including all voice, video, digital, IoT, social media, and corporate-messaging tools. Medallia uses proprietary artificial intelligence and machine learning technology to automatically reveal predictive insights that drive powerful business actions and outcomes. Medallia customers reduce churn, turn detractors into promoters and buyers, create in-the-moment cross-sell and up-sell opportunities, and drive revenue-impacting business decisions, providing clear and potent returns on investment. For more information visit www.medallia.com.

© 2025 Medallia, Inc. All rights reserved. Medallia®, the Medallia logo, and the names and marks associated with Medallia’s products are trademarks of Medallia. All other trademarks are the property of their respective owners.

Contacts

PR Contact:
Jenny Zehentner
press@medallia.com

Medallia, Inc.


Release Summary
Medallia Expands with New East Coast Headquarters
Release Versions

Contacts

PR Contact:
Jenny Zehentner
press@medallia.com

Social Media Profiles
More News From Medallia, Inc.

Medallia Scales Enterprise AI Adoption and Measurable Productivity with New Frontline-Ready AI™ Capabilities

TYSONS, Va.--(BUSINESS WIRE)--Medallia, Inc., the leading AI-driven platform for experience transformation, today announced the general availability of new Frontline-Ready AI™ capabilities that are already delivering transformational productivity for global enterprise customers. Building on its recent commitment to accelerated innovation, Medallia is moving enterprise-grade AI from proof-of-concept to production at scale. With more than 40% of its top 300 customers, including 6 of the Top 10 Ho...

Medallia Announces Milestone Agreement with Group Led by Blackstone, Apollo, and FSK to Transition Ownership and Position Company for Next Era of Growth

TYSONS, Va.--(BUSINESS WIRE)--Medallia, the global leader in customer and employee experience, today announced that it has entered into a recapitalization agreement with its lenders that will strengthen its financial foundation for long-term growth. The transaction will significantly reduce Medallia’s outstanding debt and provide $150 million of new capital, positioning the company to accelerate AI-driven innovation and customer-focused product investment. Upon completion of the transaction, Med...

Medallia Deepens Investment in Partner Ecosystem with New Service Partner Program, Expanded Engagement Opportunities, and Awards

TYSONS, Va.--(BUSINESS WIRE)--Medallia Inc., the global leader in customer and employee experience, is deepening its investment in a thriving global ecosystem of services partners that help organizations put customer and employee experience at the center of their business strategy. Medallia is creating more opportunities for partners to engage with its community at key events, a recent awards program at Experience ‘26, and the launch of a new Services Partner Program. Medallia’s partner momentu...
Back to Newsroom