Unite Us Unveils Smarter, User-Centric Capabilities to Improve Efficiency and Outcomes for Customers and the Millions of Individuals They Serve

Upgrade introduces seamless workflow integration, smarter funding navigation, and robust automations to drive referral recommendations, empowering communities to take integrated care models to the next level.

NEW YORK--(BUSINESS WIRE)--Unite Us, the nation’s trusted technology partner for integrating health and community-based care, today announced a comprehensive upgrade to its platform. This release introduces a powerful suite of new features and enhancements engineered to accelerate and simplify the process of connecting individuals with essential community-based services by streamlining and integrating workflows, accelerating reimbursements, and simplifying the overall user experience.

Focused on removing friction, these updates infuse greater personalization and efficiency into the platform’s workflows, empowering stakeholders to effectively address the increasing demands of value-based care and effectively deliver upstream interventions.

The most significant changes focus on:

• Robust Screening Integration: Closer integration of screening ingestion from existing systems of record, such as EHRs and Case Management Systems, into the resource and referral workflows to more accurately inform recommendations.
• Resource Share Capabilities: New workflow to curate highly tailored manual or automated resource lists leveraging individual client screening results, thereby enhancing the precision, relevance, and impact of interventions.
• Integrated Referral Workflow: The enhanced workflow supports quicker initiation of closed-loop referrals and the added ability to share resources directly with clients through a streamlined, user-friendly interface, effectively minimizing administrative overhead.
• Smarter Funding Navigation: Advanced search functionality quickly and accurately identifies funded programs, thereby accelerating the reimbursement cycle and improving fiscal transparency.
• Comprehensive Analytics: New insights to uncover resource utilization patterns and community reach, empowering deeper data-driven performance evaluation and strategic planning capabilities initiatives.

“Because everything is interoperable, the technology allows us to screen clients every six months,” said Toni Grinstead, health equity consultant at Presbyterian Healthcare Services. “Patients and caregivers don’t have to answer the same questions repeatedly during an episode of care, which improves both the patient and clinician experience.”

These updates are laser-focused on empowering Unite Us' nationwide network of partners dedicated to going the last mile in serving their communities every day. This next stage in the evolution of Unite Us’ platform underscores its ongoing commitment to continuous innovation to equip its partners with advanced tools that make their vital work easier and amplify their demonstrable impact.

“We are focused on making our platform even more intuitive and integrated,” said Dale Sanders, chief product and technology officer at Unite Us. “The ability to seamlessly incorporate screenings, automate resource recommendations, and streamline referrals directly empowers our partners to operate with greater agility, ultimately allowing them to dedicate more resources to direct community support and achieve measurable impact.”

Beyond Efficiency: Driving Measurable Impact

With these enhancements, Unite Us reaffirms its commitment to empowering organizations to optimize their efficiency and generate significant, measurable impact within their communities. The platform's enhanced reporting and streamlined workflows pave the way for data-driven strategies, increased direct client engagement, and ultimately, a more comprehensive and accountable network of care.

"Unite Us remains at the forefront of integrating health and community-based care,” said Dan Brillman, co-founder and CEO at Unite Us. “This platform evolution highlights our ongoing commitment to innovation, providing a unified ecosystem that drives efficiency, fosters stronger partnerships, and ultimately enables a more person-centered approach to addressing the complex non-medical drivers of health across the nation.”

Learn how Unite Us can transform your organization's capacity to connect individuals with relevant resources in a timely manner. Our solutions empower decision-makers to make informed choices for their organizations. Learn more at uniteus.com/new-experience or https://uniteus.com/demo.

All non-profit community-based organizations can use Unite Us’ platform free of charge. To learn more, visit uniteus.com/contact/.

About Unite Us

Unite Us is the nation’s premier technology provider for integrating health and community-based care. Our advanced product suite is used to proactively coordinate services using data-driven insights, streamline referral and case management, and facilitate eligibility assessments and reimbursements across government, healthcare, health plans, and community organizations. The first of its kind, our closed-loop referral system prioritizes privacy and dignity and has integrated data and analytics tools used to measure impact, optimize programs, and shape policy. With over 1.7M services, we host the nation’s largest network of community-based health and economic services dedicated to improving whole-person health. Learn more at UniteUs.com and LinkedIn.