Fragmented HCM systems jeopardize business efficiency, Paycom research reveals

OKLAHOMA CITY--(BUSINESS WIRE)--Paycom Software, Inc. (NYSE: PAYC) (“Paycom”), a leading provider of comprehensive, cloud-based human capital management software, discovered surveyed businesses rely on an average of 6.17 HCM providers to manage the employee life cycle, according to a Forrester Consulting study commissioned by Paycom. Respondents using multiple providers cited problems with data accuracy, which obstructs timely and effective workforce reporting.

“Businesses with multiple HR platform solutions compromise data integrity and create a poor user experience for their employees,” said Chad Richison, Paycom founder and CEO. “Our single-database software eliminates duplicative efforts and allows for standard processes to be automated and adopted throughout the system.”

According to the study, around a third of surveyed HR professionals seek to improve workforce analytics and reduce compliance risk over the next 12 to 24 months. Yet, 77% of respondents store employee data across multiple HCM databases, with 71% unable to transfer the employee data across the different platforms. In effect, 4 in 5 respondents experience issues with workforce reporting due to inaccurate data.

In contrast, Paycom's single-database software is designed to maximize full-solution automation for HR and payroll professionals, providing a seamless and accurate experience without the inefficiencies associated with integrating multiple systems.

When asked, 91% of respondents expressed interest in a single HCM software built in one database. Moreover, 84% believe this would have a positive impact on their business goals, with improved data accuracy being the top expected benefit.

The Forrester Consulting Opportunity Snapshot of 217 HCM technology strategy leaders was commissioned by Paycom in May 2025. An infographic about the study, Single-Database HCM Solutions Drive Cross-Business Success, can be found here. To learn more about Paycom’s single-software solution, visit https://www.paycom.com/software/.

About Paycom

For over 25 years, Paycom Software, Inc. (NYSE: PAYC) has simplified business and employees’ lives through easy-to-use HR and payroll technology to empower transparency through direct access to their data. From onboarding and benefits enrollment to talent management and more, Paycom’s employee-first technology leverages full-solution automation to streamline processes, drive efficiencies and give employees power over their own HR information, all in a single app. Paycom’s single database combines all HR and payroll data in one place, providing a seamless and accurate experience without the errors and inefficiencies associated with integrating multiple systems. Recognized globally for its technology and workplace culture, Paycom serves businesses of all sizes in the U.S. and internationally.