Press Ganey Appoints Avanish Mishra, Ph.D., as President, Life Sciences

Veteran executive to lead Press Ganey’s growth and innovation across the life sciences sector

CHICAGO--(BUSINESS WIRE)--Press Ganey, the leading provider of experience measurement, analytics, and insights for health systems and health plans, today announced the appointment of Dr. Avanish Mishra as President, Life Sciences. Reporting to Patrick T. Ryan, Chairman and CEO of Press Ganey Forsta, Dr. Mishra will drive the next phase of innovation and expansion for the company’s life sciences business.

A globally accomplished executive, Dr. Mishra brings deep scientific and commercial experience, holding senior roles at Thermo Fisher Scientific, Gilead, and Pfizer. In his most recent role as General Manager of Real World Data at Thermo Fisher, he oversaw critical high-growth initiatives, including the company’s global COVID-19 response.

As President of Life Sciences, Dr. Mishra will spearhead Press Ganey’s work to redefine how life sciences companies engage with patients and providers across the product lifecycle—from clinical development through commercial delivery. By harnessing the company’s unmatched expertise in human experience, advanced analytics, and technology, Dr. Mishra will lead efforts to unlock new levels of customer insight, accelerate decision-making, and drive operational efficiency across the life sciences ecosystem.

“Avanish is a proven innovator with both the scientific depth and commercial expertise to scale products that solve complex challenges,” Ryan said. “His appointment signals a transformational moment for our company and our partners in life sciences. With Avanish at the helm, we will accelerate the shift toward more personalized, insight-driven engagement strategies that put people—patients, providers, and caregivers—at the center of innovation.”

Throughout his 20+ year career, Dr. Mishra has championed business transformation across the U.S., Japan, and APAC markets. While at Pfizer, he scaled a joint venture from inception to over $400 million in revenue in just three years. He holds a Ph.D. in Pharmacy Administration and has authored numerous publications widely cited in the scientific community.

About Press Ganey:
Press Ganey partners with healthcare providers and health plans to improve the experiences of their patients and workforce by marrying data with unparalleled technology and expertise. Our HX platform unites and enlivens disparate data, enabling clients to gather, analyze, visualize, and act on key insights to retain employees and ensure the care journey is accessible, safe, equitable, and patient-centered. We are the trusted partner to over 41,000 healthcare provider organizations globally and 85% of health plans in the United States. Press Ganey is a PG Forsta company.

About PG Forsta
PG Forsta is the leading provider of experience technology, data analytics, and insights that help companies better understand and serve their customers, employees, and stakeholders. PG Forsta powers the Human Experience (HX) Platform – a comprehensive experience and research technology platform that brings together CX (Customer Experience), Employee Experience (EX), Patient Experience (PX) and Market Research. It serves more than 43,000 clients globally across healthcare, financial services, hospitality, market research, professional services, retail, and technology.