ReSource Pro Launches Premium Audit Complete for Insurance Carriers and MGAs

New Offering Combines Lowry’s Premium Audit Expertise with ReSource Pro’s Technology to Enhance Accuracy, Efficiency, and Compliance

NEW YORK--(BUSINESS WIRE)--ReSource Pro, a leading strategic operations partner to insurance organizations, announces the launch of Premium Audit Complete, a solution designed to transform the audit process for insurance carriers and managing general agents (MGAs). Building on the strengths of Lowry & Associates, a leader in premium auditing for over 35 years, and acquired by ReSource Pro in 2024, this solution combines Lowry’s expertise with ReSource Pro’s technology and operational capabilities.

Premium Audit Complete delivers a fully integrated, end-to-end service that enables carriers and MGAs to optimize premium collection, improve operational efficiency, and ensure compliance with industry standards—while enhancing profitability and fostering stronger relationships with policyholders. This comprehensive approach empowers carriers and MGAs to align premiums with actual risks, ensuring fairness, accuracy, and profitability.

“Premium Audit Complete empowers carriers and MGAs to validate exposures, maintain compliance and deliver exceptional service to their policyholders in a very competitive market,” said Ernie Feirer, Senior Vice President, Carrier Practice at ReSource Pro.

Key features of Premium Audit Complete include:

• Comprehensive Audit Services: Performs voluntary, phone, onsite and virtual audits to ensure accurate reviews of policyholder financial data, including payroll, sales, and classification codes.
• Downstream Processing: Manages audit endorsements, QA/QC, and carrier system integration to eliminate bottlenecks and delays.
• Enhanced Efficiency: Reduces backlogs and accelerates processing times, enabling carriers to focus on growth and client service.
• Regulatory Confidence: Maintains compliance with industry standards and fosters trust with policyholders through high-quality, accurate audits.
• Scalability and Innovation: Utilizes ReSource Pro’s BPM expertise to provide a scalable, tech-enabled solution adaptable for carriers of all sizes.

Premium Audit Complete addresses the insurance industry’s pressing challenges of premium leakage and misclassification, which cost carriers billions annually, including an estimated $4.5 billion in lost premiums due to misclassification and inaccurate estimates of exposure, according to Verisk.

To learn more about Premium Audit Complete visit ReSourcePro.com

About ReSource Pro
Focused exclusively on the insurance industry, ReSource Pro is a trusted strategic operations partner to insurance organizations seeking to increase their productivity and profitability. With a global team of more than 10,000 employees, ReSource Pro operates at the critical intersection of people, process, technology and data to serve more than 1,800 clients across the carrier, broker, wholesale and MGA segments – consistently earning a +96% client retention rate for over a decade. It offers expert advisory services, proven business process management optimization and transformative data and technology solutions. For the 15th time since 2009, the company was recognized in 2024 by Inc. 5000 as one of the fastest growing companies in the US.