-

Modernize Subrogation with Arbitration Forums’ New Guidewire Cloud Integration

SAN MATEO, Calif. & TAMPA, Fla.--(BUSINESS WIRE)--Guidewire (NYSE: GWRE) and Arbitration Forums, Inc. (AF) announced that AF’s new Ready for Guidewire validated integration is now available in the Guidewire Marketplace to ClaimCenter users on Guidewire Cloud.

AF is a membership-driven, not-for-profit organization that provides arbitration and subrogation services and solutions for its members' recovery and resolution needs. Its E-Subro Hub® platform enables users to electronically send and receive subrogation demands, manage subrogation claims, and move demands to intercompany arbitration if needed. The AF accelerator connects E-Subro Hub with Guidewire for streamlined implementation and integration.

With the Arbitration Forums Recovery Accelerator, insurers can:

  • Rapidly file and negotiate demands in E-Subro Hub from within ClaimCenter;
  • Automate data transfer to AF systems to process subrogation demands, ensuring data accuracy and subrogation team efficiency; and
  • Reduce the costs and manual labor traditionally associated with subrogation demands and claims.

“It’s at the heart of AF’s mission to continue to innovate and deliver significant value for our members,” said Eric Spencer, President and Chief Executive Officer, Arbitration Forums. “The AF Subrogation Accelerator for Guidewire ClaimCenter makes it easy for member employees to stay in their claim systems to subrogate, while delivering improved efficiencies and expense savings.”

“Congratulations to Arbitration Forums on the release of its new ClaimCenter integration,” said Will Murphy, Vice President, Global Technology Alliances, Guidewire. “AF’s integration with ClaimCenter can help improve insurer productivity and provide cost savings by avoiding manual effort and potential resulting errors from redundant data entry.”

About Arbitration Forums

Founded in 1943, Arbitration Forums, Inc. is a membership-driven, not-for-profit organization that exists to effectively and efficiently serve its over 5,400 members' recovery and resolution needs. AF is the nation's largest arbitration and subrogation services provider. In 2023, its members filed over 1.1 million arbitration disputes and almost 2.4 million subrogation demands collectively worth over $26.4 billion in claims.

AF is a membership-focused organization dedicated to providing its members with exceptional service and valuable solutions. AF ensures its members are at the center of everything AF does. AF embraces this member-centric mindset by implementing member feedback at all points of service.

The membership is the key driver of AF's future direction. Through their continued support, AF builds upon current successes and ensures its services continue to provide effective dispute resolution alternatives.

For more information: www.arbfile.org.

About Guidewire PartnerConnect ecosystem and Ready for Guidewire

Guidewire’s solution ecosystem is the largest in the P&C industry, with over 210 solution partners providing over 250 integrations in the Guidewire Marketplace. Guidewire PartnerConnect Solution partners provide software, technology, and data solutions as well as insurance support services. Our Solution partners help drive business value and innovation for insurers by developing and delivering integrations, extensions, apps, and other complementary solutions for Guidewire products. All of our Ready for Guidewire partner solutions are validated for security, quality, and compatibility with Guidewire, and can be found on the Guidewire Marketplace.

For more information about Guidewire PartnerConnect, please visit http://www.guidewire.com/partners.

About Guidewire Software

Guidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently. More than 570 insurers in 42 countries, from new ventures to the largest and most complex in the world, rely on Guidewire products. With core systems leveraging data and analytics, digital, and artificial intelligence, Guidewire defines cloud platform excellence for P&C insurers.

We are proud of our unparalleled implementation record, with 1,700+ successful projects supported by the industry’s largest R&D team and SI partner ecosystem. Our marketplace represents the largest solution partner community in P&C, where customers can access hundreds of applications to accelerate integration, localization, and innovation.

For more information, please visit www.guidewire.com and follow us on X (formerly known as Twitter) and LinkedIn.

NOTE: For information about Guidewire’s trademarks, visit https://www.guidewire.com/legal-notices.

Contacts

Melissa Cobb
Director, Public Relations
Guidewire Software, Inc.
+1.650.464.1177
mcobb@guidewire.com

Jennifer Felder
Director of Communications, Training, and Member Satisfaction
Arbitration Forums
813.915.2215
jfelder@arbfile.org

Guidewire Software

NYSE:GWRE

Release Summary
Guidewire & Arbitration Forums (AF) announced that AF’s new integration is now available in Guidewire Marketplace to ClaimCenter Cloud users
Release Versions

Contacts

Melissa Cobb
Director, Public Relations
Guidewire Software, Inc.
+1.650.464.1177
mcobb@guidewire.com

Jennifer Felder
Director of Communications, Training, and Member Satisfaction
Arbitration Forums
813.915.2215
jfelder@arbfile.org

Social Media Profiles
More News From Guidewire Software

Santam Goes Live on Guidewire, Laying Foundation for AI-Driven Insurance Innovation in South Africa

CAPE TOWN, South Africa--(BUSINESS WIRE)--Guidewire (NYSE: GWRE) today announced that Santam - Africa’s largest general insurer - has gone live on Guidewire, advancing its strategy to modernize core insurance operations and strengthen digital agility. The cloud deployment provides Santam with a scalable foundation for continuous innovation, improved operational responsiveness, and the broader use of AI across the business. With Guidewire, Santam can build on its commitment to making insurance m...

Peel Mutual Insurance Company Increases AI-Driven Innovation and Growth with Guidewire Cloud

MISSISSAUGA, Ontario & SAN MATEO, Calif.--(BUSINESS WIRE)--Peel Mutual selected Guidewire Cloud to continue its journey toward increased innovation, optimized core insurance processes, and accelerated growth....

1 in 3 UK Customers Comfortable With AI in Insurance but Want Human Checks and Robust Regulation

LONDON--(BUSINESS WIRE)--Guidewire (NYSE: GWRE) today released the latest edition of its annual study of insurance customers in Europe, revealing their attitudes towards insurers' use of artificial intelligence (AI) and identifying opportunities for insurers to continue earning their trust. The 2026 Guidewire European Insurance Consumer Survey found that UK customers feel positive about insurers using AI provided there is human oversight and strong safeguards in place. Almost one third (30 perc...
Back to Newsroom