-

New Relic Promotes Ashley Puls to Chief Architect

SAN FRANCISCO--(BUSINESS WIRE)--New Relic, the Intelligent Observability Platform, announced that Ashley Puls has been promoted to the company’s Chief Architect. Puls will oversee the reliability and architecture of the New Relic Intelligent Observability Platform.

Delivering industry-leading reliability and scalability

Puls brings over 15 years of engineering experience at high growth technology companies, and recently served as Group Vice President of Engineering at New Relic driving both our north star architecture and reliability where she recently improved New Relic’s reliability by over 50 percent. She has held various positions in her 12 years at New Relic, including software engineer, staff engineer, architect, and senior director. She has a proven track record of architecting exemplary user experiences that can scale and is now focused on the core building blocks and vision to enable the New Relic Intelligent Observability Platform. Prior to New Relic, Puls worked as a software engineer at Raytheon. She holds a B.S. in Mathematics from Haverford and a Masters in Computer and Information Technology from the University of Pennsylvania.

“Ashley is a natural leader and brings her engineering expertise, strategy, and innovation excellence to New Relic,” said New Relic CEO Ashan Willy. “In her elevated role, she will continue to build upon her track record of success in making the New Relic Intelligent Observability Platform the most reliable and scalable platform in the industry. Ashley puts us in a strong position to continue to drive innovation with our next-generation architecture, create more customer value, and execute on our long-term strategy of eliminating digital interruptions for every organization.”

“New Relic offers the most powerful platform in the industry,” said New Relic Chief Architect Ashley Puls. “Our platform is designed to run 24-7 while scaling with our customers and providing answers in real time. In my new role, I will continue to own reliability across New Relic while also defining the future of our Intelligent Observability Platform. Our architecture is a durable, competitive advantage that drives innovation while accelerating the speed at which we can deliver value to our customers.”

Accelerating innovation in observability

New Relic continues to solidify its leadership in observability with groundbreaking advancements. Recent innovations include the launch of the New Relic Intelligent Observability Platform which transforms observability from ensuring uptime and reliability into a key driver of business growth and developer velocity. The platform enables new innovations like the New Relic AI integration with GitHub Copilot that dynamically detects and addresses issues from code changes. It also announced a collaboration with NVIDIA to offer New Relic AI monitoring for applications developed with NVIDIA NIM, the launch of the first integrated, AI-strengthened digital experience monitoring (DEM) solution, and the introduction of New Relic Pathpoint Plus. These advancements equip businesses of all sizes to optimize digital application performance and reliability at scale.

For more information on career opportunities at New Relic, visit www.newrelic.com/about/careers.

About New Relic

The New Relic Intelligent Observability platform helps businesses eliminate digital interruptions. New Relic is the only AI-strengthened platform to unify and pair telemetry data to provide clarity over your entire digital estate. We move your problem solving past proactive to predictive by processing the right data at the right time to maximize value and control costs.

That’s why businesses around the world—including Adidas Runtastic, American Red Cross, Domino’s, GoTo Group, Ryanair, Topgolf, and William Hill—run on New Relic to drive innovation, improve reliability, and deliver exceptional customer experiences to fuel growth. Visit: www.newrelic.com.

Contacts

Elena Keamy
New Relic, Inc.
PR@newrelic.com

New Relic Corporate Communications


Release Versions

Contacts

Elena Keamy
New Relic, Inc.
PR@newrelic.com

Social Media Profiles
More News From New Relic Corporate Communications

New Relic Change Tracking Brings Headless Intelligent Observability Directly into GitHub Copilot, Empowering Developers to Ship Code with Confidence

SAN FRANCISCO--(BUSINESS WIRE)--GITHUB UNIVERSE— New Relic, the intelligent observability platform, today announced a suite of integrations for GitHub Copilot that bring continuous telemetry directly into developers’ workflows from coding through deployment. The integrations help engineers understand coding agent usage as they work, correlate AI and human-generated code deployments with real-time application performance, and address production issues before they escalate. Developers now get the...

SBS Scales For Record FIFA World Cup Audiences; Uses New Relic Intelligent Observability

SYDNEY--(BUSINESS WIRE)--New Relic, the intelligent observability platform, today announced its end-to-end infrastructure monitoring was used by Special Broadcasting Service (SBS) to deliver SBS’s most digitally significant FIFA World Cup™ coverage to date. SBS reached 64% of the Australian population – 18 million people – across broadcast and digital platforms during this year’s tournament, with no major technical issues. The result comes as SBS confirmed it has secured exclusive Australian br...

New Relic Report Finds Compliance and AI Governance Drive Observability Demand in Financial Services

LAS VEGAS--(BUSINESS WIRE)--MONEY20/20—New Relic, the intelligent observability platform, today released its 2026 Observability Forecast for Financial Services, analyzing the state of observability within the sector. Drawing from 278 financial services IT and engineering leaders and practitioners within a global study of 2,575 respondents, the report reveals that while compliance remains the foremost driver of observability adoption, 22% of financial companies have deployed AI agents in product...
Back to Newsroom