-

Verint Customers Honored for CX and EX Automation Success at the 2024 EMEA Inspire Awards

MELVILLE, N.Y. & WOKING, England--(BUSINESS WIRE)--Verint® (NASDAQ: VRNT), The CX Automation Company™, celebrated customers across Europe, the Middle East and Africa (EMEA) at the Verint EMEA Inspire Awards. This event was held at Somerset House in London on November 21.

The awards ceremony recognized organizations delivering inspirational customer experience (CX) and employee experience (EX) success stories leveraging CX Automation, AI and analytics. The evening honored 26 winners across the EMEA region.

Organizations from a wide range of sectors won across eight categories, bringing together the very best of EX and CX across EMEA.

The winners in each category were:

  • Best AI Augmented Workforce
    • PLATINUM: Tryg
    • GOLD: Capita Regulated Services
    • SILVER: Securex; Capita Experience
  • Innovating with AI & Analytics
    • PLATINUM: Sky Italia
    • GOLD: Groupe Orange
    • SILVER: BankDhofar
  • CX Automation Champion
    • PLATINUM: Florius
    • GOLD: Novuna
    • SILVER: Securitas Direct
  • Supercharged Self-Service
    • PLATINUM: ASDA Mobile
    • GOLD: Cancer Research UK
    • SILVER: Hg
  • Driving Digital-First Engagement
    • PLATINUM: Manchester City Council
    • GOLD: Trainline
    • SILVER: Qatar Airways
  • Excellence in Back Office
    • PLATINUM: confidential customer
    • GOLD: Legal & General
    • SILVER: Enedis
  • Excellence in Regulatory Compliance
    • PLATINUM: First National Bank
    • GOLD: AXA UK
    • SILVER: Aviva
  • Engaged Customer of the Year 2024
    • PLATINUM: Capitec Bank
    • GOLD: Vitality
    • SILVER: Equiniti; Legal & General

“These award winners are shining examples of how Verint is delivering significant AI-powered success for businesses, their customers and agents,” says Verint’s Nick Nonini, managing director, EMEA. “We’re grateful to our customers for helping cement Verint’s market leadership in CX Automation with stronger, faster AI business outcomes, now.”

Learn more about the Verint EMEA Inspire Awards.

About Verint

Verint® (NASDAQ: VRNT) is a leader in customer experience (CX) automation. The world’s most iconic brands - including more than 80 of the Fortune 100 companies - use the Verint Open Platform and our team of AI-powered bots to deliver tangible AI Business Outcomes, Now™ across the enterprise.

Verint, The CX Automation Company™, is proud to be Certified™ by Great Place To Work®. Learn more at Verint.com.

This press release contains “forward-looking statements,” including statements regarding expectations, predictions, views, opportunities, plans, strategies, beliefs and statements of similar effect relating to Verint Systems Inc. These forward-looking statements are not guarantees of future performance and they are based on management's expectations that involve a number of risks, uncertainties and assumptions, any of which could cause actual results to differ materially from those expressed in or implied by the forward-looking statements. For a detailed discussion of these risk factors, see our Annual Report on Form 10-K for the fiscal year ended January 31, 2024, and other filings we make with the SEC. The forward-looking statements contained in this press release are made as of the date of this press release and, except as required by law, Verint assumes no obligation to update or revise them or to provide reasons why actual results may differ.

VERINT, VERINT DA VINCI, VERINT OPEN CCAAS, THE CX AUTOMATION COMPANY, THE CUSTOMER ENGAGEMENT COMPANY AND THE ENGAGEMENT CAPACITY GAP are trademarks of Verint Systems Inc. or its subsidiaries. Verint and other parties may also have trademark rights in other terms used herein.

Contacts

Media Relations
Sue Huss
sue.huss@verint.com

Investor Relations
Matthew Frankel
matthew.frankel@verint.com

Verint

NASDAQ:VRNT

Release Versions

Contacts

Media Relations
Sue Huss
sue.huss@verint.com

Investor Relations
Matthew Frankel
matthew.frankel@verint.com

Social Media Profiles
More News From Verint

Verint Named TrustRadius Buyer’s Choice for Contact Center CX Automation Based on Customer Reviews

MELVILLE, N.Y.--(BUSINESS WIRE)--Verint®, The CX Automation Company™, today announced it won two TrustRadius 2026 Buyer’s Choice awards based on customer reviews. Most notably, Verint CX Automation earned top ratings in the Contact Center category. A perennial winner across multiple categories, Verint was recognized by customers as a 2026 award winner for: Verint CX Automation – Contact Center category Verint WFM – Workforce Management category "Verint is redefining what’s possible in customer...

Verint Recognized as Market Leader in Frost & Sullivan’s Voice of Customer Analytics 2025 Report

MELVILLE, N.Y.--(BUSINESS WIRE)--Verint®, The CX Automation Company, today announced it was named a Leader in the Frost & Sullivan Frost Radar™: Voice of Customer Analytics, 2025 Report. The report highlights Verint’s 50+ AI-powered CX Automation bots, open platform flexibility and outcome-driven deployment model providing measurable business outcomes. “Verint’s strategy is centered on helping brands start small, prove measurable impact quickly and scale confidently,” said Frost & Sulli...

Verint Customers Win CX Automation Awards at 2025 EMEA Inspire Event

MELVILLE, N.Y. & WOKING, England--(BUSINESS WIRE)--Verint® (NASDAQ: VRNT), The CX Automation Company™, celebrated its customers at the 2025 EMEA Inspire Awards in London. The awards recognised brands across six EMEA countries for their CX Automation and AI outcomes. Winners achieved stronger, faster and measurable outcomes in both employee and agent experience. Organisations won across eight categories, bringing together brilliance, achievement and results on one stage. The winners in each cate...
Back to Newsroom