-

New LegalShield Report: Personal Legal Matters Are Sapping U.S. Worker Productivity

- One in Four Employees Take Time Off to Deal with Legal Matters
- Majority of Employees Lack Legal Support During Everyday Life Events
- Unresolved Legal Issues Fuel Workplace Stress, Anxiety and Disengagement

ADA, Okla.--(BUSINESS WIRE)--A new report from LegalShield has uncovered a hidden drain on the American workforce, with one in four full-time employees needing to take time off work last year to deal with personal legal issues.

The report found that 79% of workers faced major life events in recent years – such as estate planning, fighting debt collections, handling a divorce, or resolving housing disputes – that could have benefited from legal counsel. However, most (71%) did not obtain a lawyer's assistance, leading to increased stress, anxiety, lower job satisfaction and reduced ability to focus compared to colleagues without such legal burdens.

"These findings expose a blind spot that savvy employers can no longer afford to ignore," said Emily B. Rose, head of LegalShield's employee legal plans division. "American companies are leaving employee productivity and wellbeing on the table when they fail to provide access to affordable legal benefits that can guide workers through personal legal crises."

Those who obtained legal counsel reported significantly lower stress levels, underscoring how offering group legal plans is a way for employers to address a far-reaching issue impacting employee productivity and well-being.

"Providing legal assistance benefits addresses the productivity drain two ways," said Rose. "It helps mitigate the impact that personal legal issues have on the workforce, while also helping employers maintain a more focused, less-stressed and ready-to-work employee base."

LegalShield is the nation's leading provider of legal plans, with over 45,000 businesses offering voluntary legal benefits to millions of employees. In today's tight labor market, investments in legal support can pay dividends for companies aiming to improve retention, morale, and overall employee wellbeing.

"No one should be left to navigate a complex legal matter alone," said Rose. "Smart employers recognize how much legal guidance can improve lives – and boost their bottom line through a more productive workforce."

The report's key findings include:

  • 25% of full-time workers took time off last year to address personal legal matters
  • 79% faced a major life event that would often benefit from legal help, from estate planning to debt issues
  • 71% did not seek legal help
  • 49% reported that their legal matter added stress to their personal or professional lives
  • Those who obtained legal counsel (58%) reported significantly lower stress levels
  • Legal matters correlate to higher anxiety, lower job satisfaction and reduced focus

Download the 2024 LegalShield Employee Legal Needs Report for additional data and insights.

About LegalShield

A trailblazer in the democratization of affordable access to legal advice, counsel, protection, and representation, LegalShield is one of the world's largest platforms for legal, identity, and reputation management services protecting individuals and businesses across North America. Founded in 1972, LegalShield, and its privacy management product, IDShield, has provided individuals, families, businesses, and employers with tools and services needed to affordably live a just and secure life. Through technology and innovation, LegalShield is disrupting the traditional legal system and transforming how and where people receive legal guidance and services, with access to thousands of qualified, trusted attorneys and law firms. LegalShield and IDShield are products of Pre-Paid Legal Services, Inc. To learn more about LegalShield and IDShield, visit LegalShield.com and IDShield.com.

Contacts

LegalShield Media Contact:
Hollon Kohtz, Director of Communications
hollonkohtz@pplsi.com

PPLSI


Release Versions

Contacts

LegalShield Media Contact:
Hollon Kohtz, Director of Communications
hollonkohtz@pplsi.com

Social Media Profiles
More News From PPLSI

LegalShield Data: Rising Consumer Stress Casts Debt Cloud Over Holidays

ADA, Okla.--(BUSINESS WIRE)--Americans kicked off the holiday season with record spending — and record requests for legal help with their debts. LegalShield's Consumer Legal Stress Index (CLSI) climbed to 72.5 in November, its ninth consecutive monthly increase (up 9.4% YoY), driven by a sharp spike in calls about billing disputes, debt collection and loan modifications. The Consumer Finance subindex jumped 4.6% in just two months to 113.3, signaling that financial strain has shifted from a loo...

Shutdown Fallout and Shifting Passenger Rights Create Perfect Storm of Holiday Travel Confusion, LegalShield Research Finds

ADA, Okla.--(BUSINESS WIRE)--Survey: 74% changed holiday plans amid shutdown; 61% wrongly expect airline delay pay. LegalShield experts share steps to take control....

LegalShield Strengthens Executive Team with Product and Legal Technology Veterans

ADA, Okla.--(BUSINESS WIRE)--LegalShield has appointed technology executive Scott Clayton as Chief Product Officer and legal innovation expert Dan Lear as Vice President of Lawyer Services Relations. The appointments support the company's mission to make legal help affordable and accessible for millions through its service model. Scott Clayton: Engineering Product Excellence In his role, Clayton will focus on delivering enhanced customer experiences that demonstrate the value of accessible lega...
Back to Newsroom